--Apple-Mail-8003D4CD-758E-4390-B17A-7BF3BF0E632B Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Yes, let me look into it and I will get bac= k to everyone. Thank you. Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca On Apr 5, 2023, at 10:36 A= M, Joey Taylor <joey.taylor@thekey.com> wrote: =EF=BB=BF Hi A= li, Maria will look into it. The weekend caregiver did drive the clie= nt's mom around so there is no error. Maria will let you know if th= ere are any changes. Thanks, On Wed, Apr 5, 2023 at 10:15=E2=80=AF= AM Ali Malik < ali.malik@thekey.co= m > wrote: Hi Joey, Can you look into clients' c= oncerns? They are saying the km charge should not be there. thanks, On Wed, Apr 5, 2023 at 10:13=E2=80=AFAM Dov Gandell <= dgandell@gmail.com > wrote: Hi all, I received this invoice this morning= . There is a charge for driving. 28km at $0.75 per kilometer on A= pril 1st, 2023. April 1st is a Saturday. We were informed t= hat our Saturday caregiver does not drive. Can this be= explained? A week without invoice or billing = headache (3 changes in charges over less than one month, repeated accou= nt mix-ups, over-charging the PAD, new unexpected charges) would be welcome.= Dov On Wed, Apr 5, 2023 at 9:21=E2=80= =AFAM < adminmtl@homecareassistance.com > wrote: Roni Hirsch: Votre facture est ci-jointe. Les frais= seront trait=C3=A9s selon votre mode de paiement. Si vous payez par= virement Interac, svp envoyer le montant total =C3=A0 adminmtl@homecareassistance.= com . SVP, mettre en r=C3=A9f=C3=A9rence votre num=C3=A9ro de facture. No= tez que vous n'avez pas besoin de mot de passe pour virement Interac. Merci de faire affaire avec nous. Nous l'appr=C3=A9cions beaucoup. -----------------------------