Re: Facture/Invoice 47836 Home Care Assistance Montr éal / Soins à Domicile

Hi Ali,

Maria will look into it. The weekend caregiver did drive the client's mom
around so there is no error.
Maria will let you know if there are any changes.

Thanks,

On Wed, Apr 5, 2023 at 10:15 AM Ali Malik <ali.malik@thekey.com> wrote:

> Hi Joey,
>
> Can you look into clients' concerns? They are saying the km charge should
> not be there.
>
> thanks,
>
> On Wed, Apr 5, 2023 at 10:13 AM Dov Gandell <dgandell@gmail.com> wrote:
>
>> Hi all,
>>
>> I received this invoice this morning.  There is a charge for driving.
>> 28km at $0.75 per kilometer on April 1st, 2023.  April 1st is a Saturday.
>> We were informed that our Saturday caregiver does not drive.
>> Can this be explained?
>>
>> A week without invoice or billing headache (3 changes in charges over
>> less than one month, repeated account mix-ups, over-charging the PAD, new
>> unexpected charges) would be welcome.
>>
>> Dov
>>
>> On Wed, Apr 5, 2023 at 9:21 AM <adminmtl@homecareassistance.com> wrote:
>>
>>> Roni Hirsch:
>>>
>>> Votre facture est ci-jointe.
>>>
>>> Les frais seront traités selon votre mode de paiement.
>>>
>>> Si vous payez par virement Interac, svp envoyer le montant total à
>>> adminmtl@homecareassistance.com. SVP, mettre en référence votre numéro
>>> de facture. Notez que vous n'avez pas besoin de mot de passe pour virement
>>> Interac.
>>>
>>> Merci de faire affaire avec nous. Nous l'apprécions beaucoup.
>>>
>>> --------------------------------------------------------------------
>>>
>>> Your invoice is attached.
>>>
>>> Your method of payment will be charged.
>>>
>>> If you are paying by e-transfer, please send the full amount to
>>> adminmtl@homecareassistance.com. Please reference the invoice number on
>>> the e-transfer payment. You do not need a password for the e-transfer.
>>>
>>> Thank you for your business - we appreciate it very much.
>>>
>>> Soins à Domicile / Home Care Assistance (Montréal) Inc.
>>> 4464 Ste. Catherine Ouest
>>> Westmount, QC
>>> H3Z 1R7
>>> (514) 907-5065
>>>
>>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
>

-- 

Joey Taylor

*Regional Care Solutions Manager*

514-907-5065

TheKey.ca   <https://thekey.ca/>

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