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Re: Negative CG Review

From
Chuck Terlesky <cterlesky@thekey.com>
To
Megan Heinen <mheinen@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Aileen Ruffin <kthrush@thekey.com>
Date
hu, 22 Jun 2023 19
Folder
INBOX
📎 Screenshot 2023-06-22 at 2.20.53 PM.png
Hi Megan,

This is unfortunate. I will look into this and talk with the ambassador get
back to you.

Regards,
Chuck

On Thu, Jun 22, 2023 at 3:24 PM Megan Heinen <mheinen@thekey.com> wrote:

> Hi team,
>
> I regret to inform you that a negative caregiver review just came in for
> Toronto. Is there anything your team can do to reason with this person
> directly? If we cannot get the review removed offline, we can post an
> appropriate public response and should do an extra push for review on this
> page to bury the negative one. Please let me know. Thank you!
>
> [image: Screenshot 2023-06-22 at 2.20.53 PM.png]
>
> --
> Megan Heinen
> Head of Consumer Marketing
> * Please note my email has changed: *
> mheinen@thekey.com <https://brand.thekey.com/esg/mheinen@thekey.com>
> (650) 416-1526 Ext. 181526
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>

Chuck Terlesky B.A., CCPE
General Manager/Regional Caregiver Ambassador for Canada

403-301-3777

TheKey.ca   <https://thekey.ca/>

[image: TheKey]

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