--000000000000ff73f705eca92a18 Content-Type: multipart/alternative; boundary="000000000000ff73f605eca92a17" --000000000000ff73f605eca92a17 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable As long as this logic isn=E2=80=99t impacting Meera=E2=80=99s bonus on new = starts, I have no issues in waiting for a resolution. None of the highlighted staff are wingbacks. Angie On Fri, Nov 4, 2022 at 12:37 PM Lucas Hynes wrote: > Hi Angie, > All the caregivers you sent as an example have this tag applied. It does > seem that the tag was applied on 3/9, so it does make sense to me why the= se > caregivers could qualify as a winback due to that timing, but because of > how the logic is set up within the backend of the system a data > logic change needs to be made and these requests can take some time, and = I > would need to also confirm any changes with Kerry just to ensure that we > are all aligned as to what the logic will be on the backend going forward= . > If this logic change is implemented then they will unfortunately still no= t > be displayed within this report as they would be counted as winbacks as i= t > seems like they have previously worked, though I would run this down with > Kerry as well just to understand if this is how we want to view this > instance of starts, and the report only displays new business starts > (people who have not been previously associated within the business) as a > default, though there is an available filter within the AP that allows yo= u > to toggle between allowing the winbacks to count within the report to > observe how the numbers change. > As for the rolling 4 wk. avg, this is also in relation to the new busines= s > starts, so it seems like the system did pick up another start, this start > was just more than 4 weeks ago, so the start did not count towards that > rolling avg. It does seem like there was a data delay when the report wen= t > out or something got corrected, but the report is now showing Meera with = a > start. > I will keep you updated as to the questions brought up so we can come to = a > better understanding of what is going on, and how we can move forward. > Thanks, > Lucas Hynes > Data Analyst > *Please note my email has changed:* > lhynes@TheKey.com > (425) 951-3816 > TheKey.com > [image: TheKey] > > > On Thu, Nov 3, 2022 at 6:38 AM Angie Kunnath wrote: > >> The acquired bulk tag was part of the amalgamation with Toronto Clearcar= e >> back in April. It should not impact any new caregiver profiles as none h= ave >> the "Acquired bulk tag". I need help understanding this report with the >> explanation provided. Based on this report, Meera has zero starts for th= e >> past week count, month to date and 4-week average. This would typically >> indicate a performance issue. In this instance, Meera is a high-performi= ng >> talent. How do you disassociate the tag from this recruiter to have a mo= re >> accurate report? >> >> Angie Kunnath >> *Regional, Caregive