--00000000000061889405dfedbc96 Content-Type: text/plain; charset="UTF-8" I'm engaging Sydney to support. On Thu, May 26, 2022 at 10:43 AM Timothy Thomas wrote: > Hi all, > > I would like to merge the operations of Winnipeg and Calgary so that they > can support each other with ops and on call until we're able to roll out > the SOM in Canada. > > They're roughly the same size with approx 45 clients / 75 cg each. This > would entail merging clearcare accounts, phone systems and possibly > salesforce. Thankfully they're both on 8X8 and we would use the Calgary > answering service already in place for after hours. This could be a good > exercise for uncovering any logistical issues with the SOM here in Canada. > > Please let me know how to go about this. Time is of the essence as the > Winnipeg team (only 3) are burnt with on-call demands and I'd like to > spread out the load. > > Thanks! > Tim > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --00000000000061889405dfedbc96 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm engaging Sydney to support.=C2=A0 On Thu, May 26, 2= 022 at 10:43 AM Timothy Thomas < tt@thek= ey.com > wrote: Hi all, I would like to merge the= operations of Winnipeg and Calgary so that they can support each other wit= h ops and on call until we're able to roll out the SOM in Canada.=C2=A0= They're roughly the same size with approx 45 = clients / 75 cg each.=C2=A0 This would entail merging clearcare accounts, p= hone systems and possibly salesforce. Thankfully they're both on 8X8 an= d we would use the Calgary answering service already in place for after hou= rs. This could be a good exercise for uncovering any logistical issues with= the SOM here in Canada. Please let me know how to= go about this. Time is of the=C2=A0essence as the Winnipeg team (only 3) a= re burnt with on-call demands and I'd like to spread=C2=A0out the load.= Thanks! Tim --= = Tim Thomas = = Head of Canada Division Please note my emai= l has changed: tt@TheKey.com (514) = 591-9387 The= Key.com --00000000000061889405dfedbc96--