----==_mimepart_6328bef09b580_2352af408edcf9866528b2 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello all, We finally have porting confirmation from Shaw! 204-48= 9-6000 is set to port over to 8x8 on 9/21/22 at 11:30 AM ET.=C2=A0 Once = this is completed, I'll place some test calls to confirm all is working, = update the main line for Winnipeg to show that number and we should be al= l set. Thanks,=C2=A0 Keith Moore = = On Tue, 16 Aug at 12:47 PM , Donald Fisher wrot= e: = = Hi Lindsey,=C2=A0 = = = The port request has been resubmitted for 8/31 as this was the earliest a= vailable date per Shaw. This is subject to approval from Shaw and the dat= e may change.=C2=A0 = = = Thanks,=C2=A0 = = Donald Fisher = = = = = = On Thu, 11 Aug at 6:16 PM , Donald Fisher wrot= e: = = Hi Lindsey,=C2=A0 = = The port request will have to be submitted to Shaw in the morning by our= team members. There may have been some sort of technical issue that they= weren't able to see, and per Mohammad with Shaw, the request will have t= o be submitted once again. Although we were told that the port request wa= s canceled, Shaw was not able to provide a specific name or timestamp of = when this occurred.=C2=A0=C2=A0 = = = Thanks,=C2=A0 = = Donald Fisher = = = = = = On Thu, 11 Aug at 5:28 PM , Timothy Thomas wrote: Hi Donald. Thats not possible.=C2=A0 No one = on our team communicated that to shaw. We need this sorted out asap as th= e client experience is awful with the double forwarding.=C2=A0 = = Can you assist? = = = = = On Thu, Aug 11, 2022 at 3:38 PM Lindsey Fancy wrote:= = = = Hi Donald, = This was not done by me so I'm not sure what happened. I am happy to get= on the line with you to re-initiate this process at your convenience.=C2= =A0 = = Thanks, = = = = Lindsey Sent from my iPhone = = On Aug 11, 2022, at 3:27 PM, Donald Fisher wrote= : = = = =EF=BB=BF = = = Hi Lindsey,=C2=A0 = = After speaking with Shaw, they stated that the customer rejected the por= t and that the customer intends to stay with Shaw. I spoke to Mohammad ID= # W1D9, who confirmed with his support team that the port out request has= been canceled by the customer/owner. Per Mohammad, a new port request wi= ll have to be submitted.=C2=A0 = = = Thanks,=C2=A0 = = Donald Fisher = = = = = = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.com ----==_mimepart_6328bef09b580_2352af408edcf9866528b2 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello all, We finally have porting confirmation from Shaw! 204-489-6000 is set to port over to 8x8 on 9/21/22 at 11= :30 AM ET.=C2=A0 Once this is completed, I'll place some test calls to co= nfirm all is working, update the main line for Winnipeg to show that numb= er and we should be all set. Thanks,=C2=A0 Keith Moore On Tue, 16 Aug at 12:47 PM , Donald Fisher &l= t;itsupport@thekey.com> wrote: Hi Lindsey,