Re: CONSULTATION SCHEDULED: Armando Henriques | 11/25 @ 3:30pm

From
Sarah Tenny <sarah.tenny@thekey.com>
To
Gayle Soulides <gsoulides@thekey.com>
CC
stlouis-intake@homecareassistance.com, Amanda Ominsky <amanda.ominsky@thekey.com>
Date
Fri, 21 Nov 2025 11:42:07 -0600
Folder
INBOX
--000000000000bbab4106441e5537 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Assessment confirmed for 11/25 at 3:30pm On Fri, Nov 21, 2025 at 9:07=E2=80=AFAM Gayle Soulides wrote: > Hello St Louis, > > An intake call has already been conducted. Please call dtr, Ana Henriques > @ (917) 952-9374 to introduce yourself and confirm the consultation > date/time. > > **Please confirm the CSM completing the consultation. ** > > @Sarah Tenny *They were unavailable at 2:00 PM.* > > Assessment Date and Time: November 25th @ 3:30pm *.* Please call Ana to > confirm the date and time and who they should be expecting. > > Client Name: Armando Henriques > > ASSESSMENT LOCATION: 1843 Shadywood Ct, Chesterfield 63017 > > > > SERVICE LOCATION: 1843 Shadywood Ct, Chesterfield 63017 > > Chatter Notes: Ana found TheKey online while doing research for her > parents. Her father, Armando (70), suffers from MDS (a group of disorders > where the bone marrow fails to produce enough healthy red blood cells whi= te > cells and platelets) and has experienced an accelerated decline over the > past two years. Armando requires regular blood transfusions, sometimes as > often as once or twice per week. This has taken a lot out of him and his > gait has become unstable. Ana's mother has been Armando's primary caregiv= er > but has reached a point where she needs help. Ana's original request was > for a male caregiver (not a deal breaker) to provide compassionate, > supportive care from 12pm-7pm daily. Armando will require transportation = to > and from transfusions, personal care, assistance with showers, dressing > assistance, ambulation assistance / fall prevention, medication reminders= , > light housekeeping, and comforting, compassionate engagement. We reviewed= a > rate range of $36 to $40 per hour. > > Caller Name: (dtr) Ana Henriques > > Caller phone number: (917) 952-9374 > > Referral Account: Internet Search > > SF LINK: > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 6UH00000W1KVKYA3/view > > Range Quoted: $36-$40 > > Weekly Hours: 12pm-7pm daily > > Duration of Care: 1-6mos. > > ANTICIPATED SOC: ASAP > > Thank you! > Gayle Soulides > Lead Homecare Advisor > gsoulides@thekey.com > Office: (847) 999-6056 > https://thekey.com > > --=20 Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * --000000000000bbab4106441e5537 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Assessment confirmed for 11/25 at 3:30pm On Fri, Nov 21, 2025 at 9:07=E2=80=AFAM Gayle Soulides &lt; gsoulides@thekey.com &gt; wrote: Hello St Louis, <span style=3D"background-color:transparent;font= -variant-numeric:normal;font-variant-east-asian:normal;font-variant-altern

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