--0000000000003bf1090638dfabf0 Content-Type: multipart/alternative; boundary="0000000000003bf1090638dfabef" --0000000000003bf1090638dfabef Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Happy Tuesday morning, I wanted to give a special shout-out to my CT North team! We've made* incredible progress*, moving from a ranking of #57 all the way up to #10 this week!=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F Having been at the bottom for quite a while, I truly understand the challenges many of you are facing. To those who are still near or at the bottom of the rankings, please know that *I* see your hard work and *I* understand the feelings of defeat that can come with it. *I* know you all come in every day and give 110% to your teams, clients, caregivers, and families. *I* also know how difficult it can be, but your passion for serving shines through. I'm sending you all grace today! Grace to have the feels, and grace to inspire your teams! I believe in all of you and we have to lift each other up! [image: image.png] Laura Meister General Manager - Northern Connecticut *Please note my email has changed:* laura.meister@TheKey.com (860) 677-4948 TheKey.com [image: TheKey] On Sun, Jun 29, 2025 at 10:57=E2=80=AFPM Kevin Murray wrote: > Hello everyone, > > Please see attached for the Weekly Site Rankings for the week of 6/16. > Total performance results for the 57 sites, as well as top and bottom > performers, are highlighted below. > > *Total 57-site performance for the week:* > > - Change in Revenue - Trailing 4 weeks vs. previous 4 weeks: *DOWN > $324k * > - Change in Billed Hours - Trailing 4 weeks vs. previous 4 weeks: *DOW= N > 22k * > - Change in Census - Trailing 4 week average vs. previous 4 week > average: *Down 65* > - Tier 1 Net Change (SOC vs. Churn) - Trailing 8 weeks with 2 week > lag: *Down 33* > - Assessment to SOC Conversion % - Trailing 8 weeks with 3 week lag: *= 63% > (UP 0.4% from prior week)* > > *Top 15 Sites (I see you CT North...let's go DMV...):* > [image: image.png] > > *Bottom 15 Sites:* > [image: image.png] > > *Consecutive Weeks and New Entrants:* > [image: image.png] > > *Watch List: any site recently trending down from the Top 15 into "middle > of the pack":* > > - *New York* > - *DFW* > - *Colorado* > - *Calgary* > - *Vancouver (5 consecutive weeks at #1 and dropped to 32 this week; > Tier 1 Churn of 10 vs. Tier 1 SOC of 2 over prior 4 weeks)* > - *Boston* > > > > Kevin Murray > > Chief of Staff & SVP, Data & Analytics | TheKey > > Mobile: 225.368.6471 > > > > --0000000000003bf1090638dfabef Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable H appy Tuesday morning, I wanted to give a special s= hout-out to my CT North team! We've made incredible progress , mo= ving from a ranking of #57 all the way up to #10 this week !=F0=9F=8C=9F= =F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F Having been at the bottom for quite a while, I = tr