--0000000000001fcb5f06177dc947 Content-Type: multipart/alternative; boundary="0000000000001fcb5d06177dc946" --0000000000001fcb5d06177dc946 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Oh I see, Brad is nothing in this. A Care Coordinator would be the scheduler for this particular case. I really think we should just hold on to the credit Michelle. There is just no way the LHIN would send extra money. Billing was messy for a long time and I wonder if it was missed or not req'd properly. As I said, they ONLY pay retroactively so an invoice had to have been generated for the funds to be released. Cheryl On Thu, May 2, 2024 at 4:29=E2=80=AFPM Michelle Hudgins wrote: > Hi Cheryl, > > Brad Clark is listed on the agreement as the care coordinator on the > attached agreement. > > I appreciate your assistance, > > Michelle Hudgins > > > > > > On Thu, May 2, 2024 at 3:09=E2=80=AFPM Cheryl Cartwright > wrote: > >> Hi Michelle, >> >> There is no Brad Clark attached to Gordon's file. My concern is that >> government payments come in only after an invoice is sent, they never >> pay upfront. It seems so unlikely we would have a credit from the LHIN f= or >> this reason. >> >> Where did you see the name Brad Clark and maybe I can look into it more. >> >> Cheryl >> >> On Wed, May 1, 2024 at 4:19=E2=80=AFPM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Hello Cheryl, >>> >>> Yes, I do know it was a payment from the Government. >>> Per my email from yesterday I was requesting Brad Clark's number, I was >>> under the impression that he is the contact person. >>> >>> On Wed, May 1, 2024 at 2:55=E2=80=AFPM Cheryl Cartwright >>> wrote: >>> >>>> Hi Michelle, >>>> >>>> Are we sure there is a credit? This was not paid out of pocket. >>>> Gordon's account was associated with the government who would have pai= d his >>>> bills. Issuing it back to the family does not make sense. >>>> >>>> Cheryl >>>> >>>> On Tue, Apr 30, 2024 at 3:47=E2=80=AFPM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> Cheryl, >>>>> >>>>> Can you provide me with Brad Clarke's phone number regarding Gordon >>>>> Williams please? >>>>> >>>>> On Tue, Apr 30, 2024 at 2:38=E2=80=AFPM Michelle Hudgins >>>> michelle.hudgins@thekey.com> wrote: >>>>> >>>>>> Hello Cheryl, >>>>>> >>>>>> The reason for the inquiry is that the clients are terminated. I was >>>>>> not sure what the process was in Canada. >>>>>> I will follow up with the payments team. >>>>>> Thank you. >>>>>> >>>>>> >>>>>> On Tue, Apr 30, 2024 at 2:11=E2=80=AFPM Cheryl Cartwright >>>>> ccartwright@thekey.com> wrote: >>>>>> >>>>>>> If you need me to then I can but I need to know what email address >>>>>>> they want it sent to. Seems strange though to credit someone back t= hat way >>>>>>> from a company. >>>>>>> >>>>>>> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Cheryl Cartwright >>>>>> ccartwright@thekey.com> wrote: >>>>>>> >>>>>>>> Normally credits are issued by billing not by