--0000000000009ddda306177d9e8a Content-Type: multipart/related; boundary="0000000000009ddda206177d9e89" --0000000000009ddda206177d9e89 Content-Type: multipart/alternative; boundary="0000000000009ddda106177d9e88" --0000000000009ddda106177d9e88 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Brad Clark is listed on the agreement as the care coordinator on the attached agreement. I appreciate your assistance, Michelle Hudgins On Thu, May 2, 2024 at 3:09=E2=80=AFPM Cheryl Cartwright wrote: > Hi Michelle, > > There is no Brad Clark attached to Gordon's file. My concern is that > government payments come in only after an invoice is sent, they never > pay upfront. It seems so unlikely we would have a credit from the LHIN fo= r > this reason. > > Where did you see the name Brad Clark and maybe I can look into it more. > > Cheryl > > On Wed, May 1, 2024 at 4:19=E2=80=AFPM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Hello Cheryl, >> >> Yes, I do know it was a payment from the Government. >> Per my email from yesterday I was requesting Brad Clark's number, I was >> under the impression that he is the contact person. >> >> On Wed, May 1, 2024 at 2:55=E2=80=AFPM Cheryl Cartwright >> wrote: >> >>> Hi Michelle, >>> >>> Are we sure there is a credit? This was not paid out of pocket. Gordon'= s >>> account was associated with the government who would have paid his bill= s. >>> Issuing it back to the family does not make sense. >>> >>> Cheryl >>> >>> On Tue, Apr 30, 2024 at 3:47=E2=80=AFPM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Cheryl, >>>> >>>> Can you provide me with Brad Clarke's phone number regarding Gordon >>>> Williams please? >>>> >>>> On Tue, Apr 30, 2024 at 2:38=E2=80=AFPM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> Hello Cheryl, >>>>> >>>>> The reason for the inquiry is that the clients are terminated. I was >>>>> not sure what the process was in Canada. >>>>> I will follow up with the payments team. >>>>> Thank you. >>>>> >>>>> >>>>> On Tue, Apr 30, 2024 at 2:11=E2=80=AFPM Cheryl Cartwright >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> If you need me to then I can but I need to know what email address >>>>>> they want it sent to. Seems strange though to credit someone back th= at way >>>>>> from a company. >>>>>> >>>>>> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Cheryl Cartwright >>>>> ccartwright@thekey.com> wrote: >>>>>> >>>>>>> Normally credits are issued by billing not by e-transfer. >>>>>>> >>>>>>> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Isn't that a function of the billing department? >>>>>>>> >>>>>>>> On Tue, Apr 30, 2024 at 1:49=E2=80=AFPM Michelle Hudgins >>>>>>> michelle.hudgins@thekey.com> wrote: >>>>>>>> >>>>>>>>> Who handles credits from your team? These credits need to be take= n >>>>>>>>> care of asap. >>>>>>>>> >>>>>>>>> On Tue, Apr 30, 2024 at 11:46=E2=80=AFAM Timothy Thomas >>>