Re: Assistance with KPMG audit selection 11 - A/R debits - Montreal

Hi Tim,

We need payment support for the invoice below. Note that we have a payment
receipt, we just need proof that it hit the bank account (via batch support
and a bank statement reflecting the deposit.


[image: image.png]
[image: image.png]



On Mon, Apr 24, 2023 at 4:00 PM Tim Thomas <tthomas@thekey.com> wrote:

> I’ll be around tomorrow. What do you need?
>
> Tim Thomas
> 514 726 7647
>
>
> On Apr 24, 2023, at 3:01 PM, Ali Malik <ali.malik@thekey.com> wrote:
>
> 
> Hey Brian,
>
> I will need to lean on Tim Sr for this as he has access to the bank. I've
> provided the details from quickbooks above, but Mo is requiring reference
> for deposit made in bank.
>
> Tim Sr is away and will be back on Wednesday most likely. I wish I had
> access to the bank so I could pull this out for you guys but unfortunately
> I do not.
>
> thank you,
>
> On Mon, Apr 24, 2023 at 2:58 PM <brian.fialko@thekey.com> wrote:
>
>> Hi Ali,
>>
>>
>>
>> It would be very much appreciated if you can address the
>> questions/support needed below as we are trying to close out the audit
>> testing.
>>
>>
>> Again, thank you for your help!
>>
>>
>>
>> Brian
>>
>>
>>
>> *From:* Mo Ghazi <mo.ghazi@thekey.com>
>> *Sent:* Monday, April 24, 2023 2:38 PM
>> *To:* Ali Malik <ali.malik@thekey.com>; Brian Fialko <
>> brian.fialko@thekey.com>; Geraldine Nath <geraldine.nath@thekey.com>
>> *Subject:* Re: Assistance with KPMG audit selection 11 - A/R debits -
>> Montreal
>>
>>
>>
>> Also,
>>
>>
>>
>> I'd greatly appreciate a response to another KPMG follow up:
>>
>>
>>
>> Do caregivers that use Clearcare in Canada enter their time worked
>> through that system? I believe the U.S. locations have care givers enter a
>> punch in and out time, both of which are geo-tagged.
>>
>>
>>
>> Please confirm.
>>
>>
>>
>> On Mon, Apr 24, 2023 at 2:34 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>
>> We were able to pull the report from ClearCare. Pending follow up from
>> KPMG, we should be ok on that end. We're only missing the requested payment
>> support. I believe you reached out to Tim Jr and Sr for this info last
>> week.
>>
>>
>>
>> This request is urgent as executive leadership wants these samples closed
>> out today. Do you think we could pull this today?
>>
>>
>>
>>
>>
>> On Thu, Apr 20, 2023 at 12:42 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>> Hey guys ,
>>
>>
>>
>> I’m off today . Not infront of my computer but will see if I can get to
>> this when I’m home .
>>
>>
>>
>> Tim Jr: Would you mind helping Mo with his request?
>>
>>
>>
>> Tim sr: Can we get a screenshot of bank deposit for below invoice . They
>> need proof of payment , this was a cheque
>>
>>
>>
>> On Mon, Apr 24, 2023 at 2:21 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>> Hi Mo,
>>
>>
>>
>> This report will most likely come from Quickbooks. Please give me a date
>> range and do you need this for a specific client?
>>
>>
>>
>> thank you
>>
>>
>>
>> On Mon, Apr 24, 2023 at 11:42 AM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>
>> Hi Ali,
>>
>>
>>
>> As an additional request, could you please provide the gross profit
>> report from ClearCare for the time period listed on the invoice?
>>
>>
>>
>> On Fri, Apr 21, 2023 at 7:27 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>
>> Hi all,
>>
>>
>>
>> Another question - Do caregivers enter their time in ClearCare?
>>
>>
>>
>>
>>
>> On Thu, Apr 20, 2023 at 3:22 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>> I don't have bank access in Montreal and Tim Sr is out of town until
>> Monday. I will try to reach him.
>>
>>
>>
>> On Thu, Apr 20, 2023 at 12:42 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>> Hey guys ,
>>
>>
>>
>> I’m off today . Not infront of my computer but will see if I can get to
>> this when I’m home .
>>
>>
>>
>> Tim Jr: Would you mind helping Mo with his request?
>>
>>
>>
>> Tim sr: Can we get a screenshot of bank deposit for below invoice . They
>> need proof of payment , this was a cheque
>>
>>
>>
>>
>>
>>
>> On Apr 20, 2023, at 12:03 PM, Geraldine Nath <geraldine.nath@thekey.com>
>> wrote:
>>
>> 
>>
>> Ali:
>>
>>
>>
>> This is *very urgent* because it is for the audit.  Can we close this
>> out today please?
>>
>>
>>
>> *gerri nath*
>>
>> Chief Accounting Officer, The Key
>>
>> Mobile: 561-879-0132
>>
>>
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>> *From:* Mo Ghazi <mo.ghazi@thekey.com>
>> *Sent:* Wednesday, April 19, 2023 4:29 PM
>> *To:* Timothy Thomas <tt@thekey.com>
>> *Cc:* Ali Malik <ali.malik@thekey.com>; brian.fialko@thekey.com; Gary
>> Scott <gscott@thekey.com>; Sara Stuhlsatz <sara.stuhlsatz@thekey.com>;
>> geraldine.nath@thekey.com; Olivier Kidd <olivier.kidd@thekey.com>;
>> Olivier Kidd <okidd@crosscountry-consulting.com>; Laszlo Kovacs <
>> laszlo.kovacs@thekey.com>
>> *Subject:* Re: Assistance with KPMG audit selection 11 - A/R debits -
>> Montreal
>>
>>
>>
>> Tim and Ali,
>>
>>
>> Thank you!
>>
>>
>> Without a price increase notice, we would need you to provide an
>> additional invoice paid by the client. In addition to this we would also
>> need proof of payment sent to us and proof of the item being deposited to
>> the bank account. We would need this for both invoices.
>>
>>
>>
>> Is this something you're able to provide?
>>
>>
>>
>> On Wed, Apr 19, 2023 at 3:46 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>> I don't have access to this information as any price increase notice
>> would have been sent by Sandra Daoust at that time and I don't see that it
>> was uploaded to clearcare.
>>
>>
>>
>> On Wed, Apr 19, 2023 at 2:45 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>> @Timothy Thomas <tt@thekey.com> Can you provide rate letter increase for
>> this client : Sec Le Felix
>>
>>
>>
>> Tim Sr: Would it be possible for you to provide a screenshot of payment
>> being deposited into the bank for invoice 44685, we received payment on
>> 02/02/2023. This was a cheque?
>>
>>
>>
>> thank you,
>>
>>
>>
>> On Wed, Apr 19, 2023 at 2:36 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>
>> Hello all,
>>
>>
>>
>> All information has been updated.
>>
>>
>>
>> Here is additional support i'd like to ask for:
>>
>>
>>
>> The Rates on the client consent agreement do not match the invoice, which
>> would indicate that the rates have increased.* Do we have something
>> detailing the rate increase? If not, could you please send a second paid
>> invoice for the same customer, along with payment support and a bank
>> statement showing that we received the funds.*
>>
>>
>>
>> The invoice provided was 44685. This is notated on payment support - *do
>> we have anything backing up the amount crediting our bank account?* KPMG
>> will request this. Invoice and payment support confirmation are pasted
>> below for reference:
>>
>>
>>
>>
>>
>>
>>
>> <image001.png>
>>
>> <image002.png>
>>
>>
>>
>>
>>
>> On Mon, Apr 17, 2023 at 9:14 AM <brian.fialko@thekey.com> wrote:
>>
>> Thank you for sending over, Tim.
>>
>>
>>
>> *From:* Timothy Thomas <tt@thekey.com>
>> *Sent:* Monday, April 17, 2023 9:12 AM
>> *To:* Ali Malik <ali.malik@thekey.com>
>> *Cc:* Gary Scott <gscott@thekey.com>; Mo Ghazi <mo.ghazi@thekey.com>;
>> Sara Stuhlsatz <sara.stuhlsatz@thekey.com>; brian.fialko@thekey.com;
>> geraldine.nath@thekey.com
>> *Subject:* Re: Assistance with KPMG audit selection 11 - A/R debits -
>> Montreal
>>
>>
>>
>> Attached is the executed staffing agreement in french as well as an
>> english version for comparison.
>>
>>
>>
>> [image: PDF file]
>> <https://drive.google.com/file/d/1PwVLaqe9PyiFS_RWkjQqYcBh5-WujuI8/view?usp=drivesdk>
>>
>> 2016.pdf
>> <https://drive.google.com/file/d/1PwVLaqe9PyiFS_RWkjQqYcBh5-WujuI8/view?usp=drivesdk>
>>
>>
>>
>> [image: Word Document]
>> <https://docs.google.com/file/d/1FNNzF57b55EIfCztceSJiZh_nNgTlhaG/edit?usp=docslist_api&filetype=msword>
>>
>> Agreement-Master Eng.docx
>> <https://docs.google.com/file/d/1FNNzF57b55EIfCztceSJiZh_nNgTlhaG/edit?usp=docslist_api&filetype=msword>
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Apr 17, 2023 at 8:15 AM Ali Malik <ali.malik@thekey.com> wrote:
>>
>> @Timothy Thomas <tt@thekey.com> I cant find this clients agreement in
>> clearcare, do you know where we store it?
>>
>>
>>
>> client name:
>> SEC Le Felix Vaudreuil Residence*
>>
>>
>>
>>
>>
>>
>>
>> On Fri, Apr 14, 2023 at 9:31 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>
>> Hi Ali,
>>
>>
>>
>> Would you happen to have the Client Agreement form?
>>
>>
>>
>>
>>
>> On Fri, Apr 14, 2023 at 5:44 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>> Hey Brian,
>>
>>
>>
>> Please see the invoice, the time sheet and the receipt from quickbooks .
>> The receipt shows the total amount of the cheque and what it was allocated
>> to.
>>
>>
>>
>> @Timothy Thomas <tt@thekey.com> Can you get the contract for this
>> client? I cannot find it in clear care system under files.
>>
>>
>>
>> client name:
>> SEC Le Felix Vaudreuil Residence*
>>
>>
>>
>> On Fri, Apr 14, 2023 at 4:27 PM <brian.fialko@thekey.com> wrote:
>>
>> Hi Ali,
>>
>>
>>
>> Can you please provide an update on the below. This is an urgent audit
>> request.
>>
>>
>>
>> Thank you for your help,
>>
>>
>>
>> Brian
>>
>>
>>
>> *From:* brian.fialko@thekey.com <brian.fialko@thekey.com>
>> *Sent:* Friday, April 14, 2023 11:29 AM
>> *To:* 'Ali Malik' <ali.malik@thekey.com>
>> *Cc:* 'Mo Ghazi' <mo.ghazi@thekey.com>; 'Sara Stuhlsatz' <
>> sara.stuhlsatz@thekey.com>
>> *Subject:* FW: Assistance with KPMG audit selection 11 - A/R debits -
>> Montreal
>>
>>
>>
>> *Hi Ali,*
>>
>> Great meeting you today.  We have the following urgent audit KPMG request
>> below.  Can you please provide the support for #’s 1-4. Mo if you have
>> anything to add, please do.
>>
>>
>> Thank you!
>>
>>
>>
>> Brian
>>
>> ---------- Forwarded message ---------
>> From: *Mo Ghazi* <mo.ghazi@thekey.com>
>> Date: Thu, Apr 13, 2023 at 11:21 AM
>> Subject: Assistance with KPMG audit selection 11 - A/R debits - Montreal
>> To: Tim Thomas <tthomas@thekey.com>
>> Cc: Sara Stuhlsatz <sara.stuhlsatz@thekey.com>
>>
>>
>>
>> *AR Debits*
>>
>> Please provide the following for the selections listed below:
>>
>> *Note the support should look the same as the support being provided for
>> our revenue selections*
>>
>> 1)
>>
>> Client consent agreement for selected client (rate in agreement needs to
>> agree to rate in CCA or please provide evidence of rate change communicated
>> to the client)
>>
>> 2)
>>
>> Invoice
>>
>> 3)
>>
>> Payment support (including bank statement). If payment was made in batch,
>> please provide the batch payment detail.
>>
>> 4)
>>
>> Time card (i.e. Gross Profit report consistent with revenue support)
>>
>> *Status of Support*
>>
>> *Sample #*
>>
>> *Type*
>>
>> *Transaction Type*
>>
>> *Date*
>>
>> *Document Number*
>>
>> *P.O. No.*
>>
>> *Due Date*
>>
>> *Age*
>>
>> *Local Currency*
>>
>> *Subsidiary*
>>
>> *Customer*
>>
>> *Source*
>>
>> *Open Balance (USD)*
>>
>> *Status of selection*
>>
>> *CCA*
>>
>> *Invoice*
>>
>> *Time Card*
>>
>> *Payment Support*
>>
>> *Additional (If applicable)*
>>
>> 11
>>
>> AR
>>
>> Invoice
>>
>> 9/12/2022
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> 2304.96
>>
>> Montreal
>>
>> SEC Le Felix Vaudreuil-Dorion*
>>
>> Netsuite
>>
>> 1698.76
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Hi Tim,
>>
>>
>>
>> I wanted to reach out for support for the audit selection above. We're
>> looking for the client consent agreement for customer - SEC Le Felix
>> Vaudreuil-Dorion. We will also need a copy of the invoice, time card for
>> the care giver, and payment support for the invoice.
>>
>>
>>
>> Could you please assist with this?
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> *Ali Malik*
>>
>> Manager - Financial Operations
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> *Ali Malik*
>>
>> Manager - Financial Operations
>>
>>
>>
>> --
>>
>> *Tim Thomas*
>>
>> Head of Canada Division
>>
>> *Please note my email has changed:*
>>
>> tt@TheKey.com <tt@thekey.com>
>>
>> (514) 591-9387
>>
>> *TheKey.ca <https://www.thekey.ca/>*
>>
>> [image: TheKey] <https://www.thekey.com/>
>>
>>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> *Ali Malik*
>>
>> Manager - Financial Operations
>>
>>
>>
>>
>>
>>
>> --
>>
>> *Tim Thomas*
>>
>> Head of Canada Division
>>
>> *Please note my email has changed:*
>>
>> tt@TheKey.com <tt@thekey.com>
>>
>> (514) 591-9387
>>
>> *TheKey.ca <https://www.thekey.ca/>*
>>
>> [image: TheKey] <https://www.thekey.com/>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> *Tim Thomas*
>>
>> Head of Canada Division
>>
>> *Please note my email has changed:*
>>
>> tt@TheKey.com <tt@thekey.com>
>>
>> (514) 591-9387
>>
>> *TheKey.ca <https://www.thekey.ca/>*
>>
>> [image: TheKey] <https://www.thekey.com/>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> *Ali Malik*
>>
>> Manager - Financial Operations
>>
>>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>>
>> --
>>
>> Best regards,
>>
>>
>>
>> *Mo Ghazi*
>>
>> Senior Accountant
>>
>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
>

-- 
Best regards,

*Mo Ghazi*
Senior Accountant

*Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
[image: TheKey] <https://homecareassistance.com/>