Re: Assistance with KPMG audit selection 11 - A/R debits - Montreal

I’ll be around tomorrow. What do you need?Tim Thomas514 726 7647On Apr 24, 2023, at 3:01 PM, Ali Malik <ali.malik@thekey.com> wrote:Hey Brian,I will need to lean on Tim Sr for this as he has access to the bank. I've provided the details from quickbooks above, but Mo is requiring reference for deposit made in bank. Tim Sr is away and will be back on Wednesday most likely. I wish I had access to the bank so I could pull this out for you guys but unfortunately I do not. thank you,On Mon, Apr 24, 2023 at 2:58 PM <brian.fialko@thekey.com> wrote:Hi Ali, It would be very much appreciated if you can address the questions/support needed below as we are trying to close out the audit testing.Again, thank you for your help! Brian From: Mo Ghazi <mo.ghazi@thekey.com> Sent: Monday, April 24, 2023 2:38 PMTo: Ali Malik <ali.malik@thekey.com>; Brian Fialko <brian.fialko@thekey.com>; Geraldine Nath <geraldine.nath@thekey.com>Subject: Re: Assistance with KPMG audit selection 11 - A/R debits - Montreal Also, I'd greatly appreciate a response to another KPMG follow up: Do caregivers that use Clearcare in Canada enter their time worked through that system? I believe the U.S. locations have care givers enter a punch in and out time, both of which are geo-tagged.  Please confirm.  On Mon, Apr 24, 2023 at 2:34 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:We were able to pull the report from ClearCare. Pending follow up from KPMG, we should be ok on that end. We're only missing the requested payment support. I believe you reached out to Tim Jr and Sr for this info last week.  This request is urgent as executive leadership wants these samples closed out today. Do you think we could pull this today?   On Thu, Apr 20, 2023 at 12:42 PM Ali Malik <ali.malik@thekey.com> wrote:Hey guys , I’m off today . Not infront of my computer but will see if I can get to this when I’m home . Tim Jr: Would you mind helping Mo with his request? Tim sr: Can we get a screenshot of bank deposit for below invoice . They need proof of payment , this was a cheque  On Mon, Apr 24, 2023 at 2:21 PM Ali Malik <ali.malik@thekey.com> wrote:Hi Mo,  This report will most likely come from Quickbooks. Please give me a date range and do you need this for a specific client? thank you On Mon, Apr 24, 2023 at 11:42 AM Mo Ghazi <mo.ghazi@thekey.com> wrote:Hi Ali, As an additional request, could you please provide the gross profit report from ClearCare for the time period listed on the invoice?  On Fri, Apr 21, 2023 at 7:27 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:Hi all, Another question - Do caregivers enter their time in ClearCare?   On Thu, Apr 20, 2023 at 3:22 PM Timothy Thomas <tt@thekey.com> wrote:I don't have bank access in Montreal and Tim Sr is out of town until Monday. I will try to reach him.  On Thu, Apr 20, 2023 at 12:42 PM Ali Malik <ali.malik@thekey.com> wrote:Hey guys , I’m off today . Not infront of my computer but will see if I can get to this when I’m home . Tim Jr: Would you mind helping Mo with his request? Tim sr: Can we get a screenshot of bank deposit for below invoice . They need proof of payment , this was a cheque   On Apr 20, 2023, at 12:03 PM, Geraldine Nath <geraldine.nath@thekey.com> wrote:Ali: This is very urgent because it is for the audit.  Can we close this out today please?  gerri nathChief Accounting Officer, The KeyMobile: 561-879-0132  From: Mo Ghazi <mo.ghazi@thekey.com> Sent: Wednesday, April 19, 2023 4:29 PMTo: Timothy Thomas <tt@thekey.com>Cc: Ali Malik <ali.malik@thekey.com>; brian.fialko@thekey.com; Gary Scott <gscott@thekey.com>; Sara Stuhlsatz <sara.stuhlsatz@thekey.com>; geraldine.nath@thekey.com; Olivier Kidd <olivier.kidd@thekey.com>; Olivier Kidd <okidd@crosscountry-consulting.com>; Laszlo Kovacs <laszlo.kovacs@thekey.com>Subject: Re: Assistance with KPMG audit selection 11 - A/R debits - Montreal Tim and Ali,Thank you!Without a price increase notice, we would need you to provide an additional invoice paid by the client. In addition to this we would also need proof of payment sent to us and proof of the item being deposited to the bank account. We would need this for both invoices. Is this something you're able to provide? On Wed, Apr 19, 2023 at 3:46 PM Timothy Thomas <tt@thekey.com> wrote:I don't have access to this information as any price increase notice would have been sent by Sandra Daoust at that time and I don't see that it was uploaded to clearcare.  On Wed, Apr 19, 2023 at 2:45 PM Ali Malik <ali.malik@thekey.com> wrote:@Timothy Thomas Can you provide rate letter increase for this client : Sec Le Felix Tim Sr: Would it be possible for you to provide a screenshot of payment being deposited into the bank for invoice 44685, we received payment on 02/02/2023. This was a cheque? thank you, On Wed, Apr 19, 2023 at 2:36 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:Hello all, All information has been updated. Here is additional support i'd like to ask for:  The Rates on the client consent agreement do not match the invoice, which would indicate that the rates have increased. Do we have something detailing the rate increase? If not, could you please send a second paid invoice for the same customer, along with payment support and a bank statement showing that we received the funds. The invoice provided was 44685. This is notated on payment support - do we have anything backing up the amount crediting our bank account? KPMG will request this. Invoice and payment support confirmation are pasted below for reference:   <image001.png><image002.png>  On Mon, Apr 17, 2023 at 9:14 AM <brian.fialko@thekey.com> wrote:Thank you for sending over, Tim.  From: Timothy Thomas <tt@thekey.com> Sent: Monday, April 17, 2023 9:12 AMTo: Ali Malik <ali.malik@thekey.com>Cc: Gary Scott <gscott@thekey.com>; Mo Ghazi <mo.ghazi@thekey.com>; Sara Stuhlsatz <sara.stuhlsatz@thekey.com>; brian.fialko@thekey.com; geraldine.nath@thekey.comSubject: Re: Assistance with KPMG audit selection 11 - A/R debits - Montreal Attached is the executed staffing agreement in french as well as an english version for comparison.  2016.pdf Agreement-Master Eng.docx   On Mon, Apr 17, 2023 at 8:15 AM Ali Malik <ali.malik@thekey.com> wrote:@Timothy Thomas I cant find this clients agreement in clearcare, do you know where we store it? client name: SEC Le Felix Vaudreuil Residence*   On Fri, Apr 14, 2023 at 9:31 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:Hi Ali, Would you happen to have the Client Agreement form?   On Fri, Apr 14, 2023 at 5:44 PM Ali Malik <ali.malik@thekey.com> wrote:Hey Brian, Please see the invoice, the time sheet and the receipt from quickbooks . The receipt shows the total amount of the cheque and what it was allocated to. @Timothy Thomas Can you get the contract for this client? I cannot find it in clear care system under files. client name: SEC Le Felix Vaudreuil Residence* On Fri, Apr 14, 2023 at 4:27 PM <brian.fialko@thekey.com> wrote:Hi Ali, Can you please provide an update on the below. This is an urgent audit request. Thank you for your help, Brian From: brian.fialko@thekey.com <brian.fialko@thekey.com> Sent: Friday, April 14, 2023 11:29 AMTo: 'Ali Malik' <ali.malik@thekey.com>Cc: 'Mo Ghazi' <mo.ghazi@thekey.com>; 'Sara Stuhlsatz' <sara.stuhlsatz@thekey.com>Subject: FW: Assistance with KPMG audit selection 11 - A/R debits - Montreal Hi Ali,Great meeting you today.  We have the following urgent audit KPMG request below.  Can you please provide the support for #’s 1-4. Mo if you have anything to add, please do.Thank you! Brian---------- Forwarded message ---------From: Mo Ghazi <mo.ghazi@thekey.com>Date: Thu, Apr 13, 2023 at 11:21 AMSubject: Assistance with KPMG audit selection 11 - A/R debits - MontrealTo: Tim Thomas <tthomas@thekey.com>Cc: Sara Stuhlsatz <sara.stuhlsatz@thekey.com> AR DebitsPlease provide the following for the selections listed below:Note the support should look the same as the support being provided for our revenue selections1)Client consent agreement for selected client (rate in agreement needs to agree to rate in CCA or please provide evidence of rate change communicated to the client)2)Invoice 3)Payment support (including bank statement). If payment was made in batch, please provide the batch payment detail.4)Time card (i.e. Gross Profit report consistent with revenue support)Status of SupportSample #TypeTransaction TypeDateDocument NumberP.O. No.Due DateAgeLocal CurrencySubsidiaryCustomerSourceOpen Balance (USD)Status of selectionCCAInvoiceTime CardPayment SupportAdditional (If applicable)11ARInvoice9/12/2022    2304.96MontrealSEC Le Felix Vaudreuil-Dorion*Netsuite1698.76       Hi Tim, I wanted to reach out for support for the audit selection above. We're looking for the client consent agreement for customer - SEC Le Felix Vaudreuil-Dorion. We will also need a copy of the invoice, time card for the care giver, and payment support for the invoice. Could you please assist with this?-- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Ali MalikManager - Financial Operations  -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Ali MalikManager - Financial Operations  -- Tim ThomasHead of Canada DivisionPlease note my email has changed:tt@TheKey.com(514) 591-9387TheKey.ca  -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Ali MalikManager - Financial Operations   -- Tim ThomasHead of Canada DivisionPlease note my email has changed:tt@TheKey.com(514) 591-9387TheKey.ca -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Tim ThomasHead of Canada DivisionPlease note my email has changed:tt@TheKey.com(514) 591-9387TheKey.ca -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Ali MalikManager - Financial Operations   -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com -- Best regards, Mo GhaziSenior AccountantMo.Ghazi@thekey.com-- Ali MalikManager - Financial Operations