RE: FW: EFT Canada

From
<eclark@thekey.com>
To
<marykatherine.cope@thekey.com>, <lisa.barker@thekey.com>, "'Laszlo Kovacs'" <laszlo.kovacs@thekey.com>, "'Kartik Sheth'" <kartik.sheth@thekey.com>, "'Timothy Thomas'" <tt@thekey.com>
CC
"'Katherine Cope'" <katherine.cope@thekey.com>, "'Adriana Mendez'" <adriana.mendez@thekey.com>, "'Kate Goodrich'" <kate.goodrich@thekey.com>, <natalie.cahoone@thekey.com>
Date
Wed, 10 Apr 2024 13:04:58 -0700
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_0247_01DA8B47.B1468A60 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0248_01DA8B47.B1468A60" ------=_NextPart_001_0248_01DA8B47.B1468A60 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Katherine =20 Canadian Franchise owners arent paying online using the Versapay = platform, so the change in processor will not impact this process.=20 =20 Once we break out our Franchise business into a single subsidiary for = each currency (US, CAD, AUS) we can chose to move our CAD Franchise = owners to use the Versapay portal, at which time we will need to discuss = how the processor change impacts the process, but in current state we = don=E2=80=99t take online payments using the VP portal. =20 =20 Elizabeth Clark=20 Director =20 =20 From: marykatherine.cope@thekey.com =20 Sent: Wednesday, April 10, 2024 12:04 PM To: lisa.barker@thekey.com; 'Laszlo Kovacs' ; = 'Kartik Sheth' ; 'Timothy Thomas' = ; 'Elizabeth Clark' Cc: 'Katherine Cope' ; 'Adriana Mendez' = ; 'Kate Goodrich' ; = natalie.cahoone@thekey.com Subject: RE: FW: EFT Canada =20 Hi Team, =20 Even if we are moving to a new payment processor (Chase Paymentech), = Kartik will still need to continue to have access to this system (EFT = Canada moved to Accept Pay Global) for audit information and to process = franchise royalty payments for Canada. =20 If we plan to move the franchise royalty payment process into our new = payment processor (Chase Paymentech), we will need to follow the below = steps which can be done by Kartik. 1. Download exist reports needed for 2024 audit.=20 2. Notify Canada Franchisee Owner of the change and when it will be = effective. 3. Download the banking details for the Canada Franchisee Owner or = request the information from them to load into the Chase Paymentech = system. =20 =20 Please advise on next steps. 1. Who can complete the form? 2. Confirm if this process will shift to Paymentech? if so, what is the = timeline? =20 Katherine Cope Accounting Manager=20 Mobile: 865.789.4301 =20 TheKey.com =20 =20 =20 =20 From: lisa.barker@thekey.com =20 Sent: Wednesday, April 10, 2024 1:27 PM To: 'Laszlo Kovacs' ; 'Kartik Sheth' = ; 'Timothy Thomas' ; 'Elizabeth = Clark' Cc: 'Katherine Cope' ; 'Adriana Mendez' = ; 'Kate Goodrich' Subject: RE: FW: EFT Canada =20 Hi Las, =20 I am not aware of them, and we do not use them for anything I know = about.=20 =20 Thanks, =20 =20 Lisa Barker=20 Manager, Payments lisa.barker@thekey.com =20 =20 =20 =20 =20 =20 From: Laszlo Kovacs >=20 Sent: Wednesday, April 10, 2024 12:23 PM To: Kartik Sheth >; Timothy Thomas >; Elizabeth Clark >; Lisa Barker > Cc: Katherine Cope >; Adriana Mendez = >; Kate = Goodrich > Subject: RE: FW: EFT Canada =20 Liz/Lisa =E2=80=93 Either of you heard of this vendor or know if we will = continue to need them given the changes in Canada merchant processing? =20 From: Kartik Sheth >=20 Sent: Wednesday, Apri

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