Re: FW: EFT Canada

@Laszlo Kovacs <laszlo.kovacs@thekey.com> Here is the form filled out to
the best of my knowledge.

On Wed, Apr 10, 2024 at 4:05 PM <eclark@thekey.com> wrote:

> Hi Katherine
>
>
>
> Canadian Franchise owners arent paying online using the Versapay platform,
> so the change in processor will not impact this process.
>
>
>
> Once we break out our Franchise business into a single subsidiary for each
> currency (US, CAD, AUS) we can chose to move our CAD Franchise owners to
> use the Versapay portal, at which time we will need to discuss how the
> processor change impacts the process, but in current state we don’t take
> online payments using the VP portal.
>
>
>
>
>
> Elizabeth Clark
>
> Director
>
>
>
>
>
> *From:* marykatherine.cope@thekey.com <marykatherine.cope@thekey.com>
> *Sent:* Wednesday, April 10, 2024 12:04 PM
> *To:* lisa.barker@thekey.com; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>;
> 'Kartik Sheth' <kartik.sheth@thekey.com>; 'Timothy Thomas' <tt@thekey.com>;
> 'Elizabeth Clark' <eclark@thekey.com>
> *Cc:* 'Katherine Cope' <katherine.cope@thekey.com>; 'Adriana Mendez' <
> adriana.mendez@thekey.com>; 'Kate Goodrich' <kate.goodrich@thekey.com>;
> natalie.cahoone@thekey.com
> *Subject:* RE: FW: EFT Canada
>
>
>
> Hi Team,
>
>
>
> Even if we are moving to a new payment processor (Chase Paymentech),
> Kartik will still need to continue to have access to this system (EFT
> Canada moved to Accept Pay Global) for audit information and to process
> franchise royalty payments for Canada.
>
>
>
> If we plan to move the franchise royalty payment process into our new
> payment processor (Chase Paymentech), we will need to follow the below
> steps which can be done by Kartik.
>
>    1. Download exist reports needed for 2024 audit.
>    2. Notify Canada Franchisee Owner of the change and when it will be
>    effective.
>    3. Download the banking details for the Canada Franchisee Owner or
>    request the information from them to load into the Chase Paymentech
>    system.
>
>
>
> Please advise on next steps.
>
>    1. Who can complete the form?
>    2. Confirm if this process will shift to Paymentech? if so, what is
>    the timeline?
>
>
>
> *Katherine Cope*
>
> *Accounting Manager *
> Mobile: 865.789.4301
>
>
>
> TheKey.com
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
>
>
> *From:* lisa.barker@thekey.com <lisa.barker@thekey.com>
> *Sent:* Wednesday, April 10, 2024 1:27 PM
> *To:* 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>; 'Kartik Sheth' <
> kartik.sheth@thekey.com>; 'Timothy Thomas' <tt@thekey.com>; 'Elizabeth
> Clark' <eclark@thekey.com>
> *Cc:* 'Katherine Cope' <katherine.cope@thekey.com>; 'Adriana Mendez' <
> adriana.mendez@thekey.com>; 'Kate Goodrich' <kate.goodrich@thekey.com>
> *Subject:* RE: FW: EFT Canada
>
>
>
> Hi Las,
>
>
>
> I am not aware of them, and we do not use them for anything I know about.
>
>
>
> Thanks,
>
>
>
>
>
> *Lisa Barker*
>
> Manager, Payments
>
> lisa.barker@thekey.com
>
> [image: Image removed by sender. TheKey] <https://homecareassistance.com/>
>
>
>
>
>
>
>
>
>
> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Wednesday, April 10, 2024 12:23 PM
> *To:* Kartik Sheth <kartik.sheth@thekey.com>; Timothy Thomas <
> tt@thekey.com>; Elizabeth Clark <eclark@thekey.com>; Lisa Barker <
> lisa.barker@thekey.com>
> *Cc:* Katherine Cope <katherine.cope@thekey.com>; Adriana Mendez <
> adriana.mendez@thekey.com>; Kate Goodrich <kate.goodrich@thekey.com>
> *Subject:* RE: FW: EFT Canada
>
>
>
> Liz/Lisa – Either of you heard of this vendor or know if we will continue
> to need them given the changes in Canada merchant processing?
>
>
>
> *From:* Kartik Sheth <kartik.sheth@thekey.com>
> *Sent:* Wednesday, April 10, 2024 10:13 AM
> *To:* Timothy Thomas <tt@thekey.com>
> *Cc:* Laszlo Kovacs <laszlo.kovacs@thekey.com>; Katherine Cope <
> katherine.cope@thekey.com>; adriana.mendez@thekey.com; Kate Goodrich <
> kate.goodrich@thekey.com>
> *Subject:* Re: FW: EFT Canada
>
>
>
> Hi Tim
>
>
>
> EFT Canada third party payment processor company for the Franchise and
> recently they did change their URL effective March 25th 2024
>
>
>
>
>
> https://vt.eftcanada.com/loginEFT.asp
>
>
>
> Thank you
>
>
>
> On Wed, Apr 10, 2024 at 8:09 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Hi Las,
>
>
>
> I'm not aware of that vendor. Is this for Franchise only?
>
>
>
> On Wed, Apr 10, 2024 at 11:05 AM Laszlo Kovacs <laszlo.kovacs@thekey.com>
> wrote:
>
> Tim,
>
>
>
> Accept/Pay Global isn’t a vendor name that I recognize. Do you? With the
> changes we’re making up your way will we continue to use them as a vendor?
> If not, I’m not sure we need to bother with this form.
>
>
>
> Thoughts?
>
>
>
> Thanks,
>
>
>
> *From:* adriana.mendez@thekey.com <adriana.mendez@thekey.com>
> *Sent:* Wednesday, April 10, 2024 9:58 AM
> *To:* 'Kate Goodrich' <kate.goodrich@thekey.com>; 'Treasury Team' <
> treasury@thekey.com>; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>
> *Cc:* 'Kartik Sheth' <kartik.sheth@thekey.com>; 'Katherine Cope' <
> katherine.cope@thekey.com>
> *Subject:* RE: FW: EFT Canada
>
>
>
> Good morning, jump wanted to bump this up to the top of everyone’s inbox
> as a follow up,
>
>
>
> Thank you!
>
>
>
> *Adriana Mendez*
>
> *Accounting Assistant Manager*
>
> Deerfield Beach, FL
>
> TheKey.com
>
>
>
>
>
> *From:* Kate Goodrich <kate.goodrich@thekey.com>
> *Sent:* Friday, April 5, 2024 2:48 PM
> *To:* Treasury Team <treasury@thekey.com>; Laszlo Kovacs <
> laszlo.kovacs@thekey.com>
> *Cc:* Kartik Sheth <kartik.sheth@thekey.com>; Adriana Mendez <
> adriana.mendez@thekey.com>
> *Subject:* Re: FW: EFT Canada
>
>
>
> @Laszlo Kovacs <laszlo.kovacs@thekey.com> EFT Canada is requesting a new
> corporate records form that includes a fair amount of information I don't
> have access to - apparently this is a new form/requirement so we didn't
> file one last year. Any ideas on who could own this? This is being
> requested for the HCA Franchise asset in Canada.
>
>
>
> On Fri, Apr 5, 2024 at 2:40 PM <adriana.mendez@thekey.com> wrote:
>
> Hi Kate, hope you are doing well, is the attached format something that
> will fall into your court? Not sure who should be filling this for Canada
> Franchise EFT?
>
>
>
> Thanks in advance!
>
>
>
> *Adriana Mendez*
>
> *Accounting Assistant Manager*
>
> Deerfield Beach, FL
>
> TheKey.com
>
>
>
>
>
> *From:* sara.stuhlsatz@thekey.com <sara.stuhlsatz@thekey.com>
> *Sent:* Wednesday, April 3, 2024 11:59 PM
> *To:* adriana.mendez@thekey.com
> *Cc:* 'Katherine Cope' <katherine.cope@thekey.com>
> *Subject:* RE: EFT Canada
>
>
>
> Apologies for the delay!
>
>
>
> I am not, but hoping Kate/Laszlo can help coordinate since it seems
> banking related.
>
>
>
> Thank you!
>
> *Sara Stuhlsatz*
>
> *Accounting Manager*
> (620) 240-9375
> Wichita, KS
>
> TheKey.com
>
>
>
>
>
>
>
>
>
> *From:* adriana.mendez@thekey.com <adriana.mendez@thekey.com>
> *Sent:* Monday, April 1, 2024 2:07 PM
> *To:* sara.stuhlsatz@thekey.com
> *Cc:* 'Katherine Cope' <katherine.cope@thekey.com>
> *Subject:* FW: EFT Canada
>
>
>
> Hi Sara, are you familiar with this format?
>
>
>
> *Adriana Mendez*
>
> *Accounting Assistant Manager*
>
> Deerfield Beach, FL
>
> TheKey.com
>
>
>
>
>
> *From:* Kartik Sheth <kartik.sheth@thekey.com>
> *Sent:* Tuesday, March 26, 2024 5:02 PM
> *To:* Adriana Mendez <adriana.mendez@thekey.com>
> *Cc:* Michele Boehmer <mboehmer@thekey.com>
> *Subject:* Fwd: EFT Canada
>
>
>
> Hi Adriana
>
>
>
> EFT Canada is payment processor company for the Canada franchise
>
>
>
> As per our conversation, can you let me know who can help me to fill out
> attached form
>
>
>
> Please note that this is new compliance requirement so there was no
> similar forms provided during last year
>
>
>
> Thank you
>
> ---------- Forwarded message ---------
> From: *Marni Smoskowitz* <marni.smoskowitz@acceptpayglobal.com>
> Date: Tue, Mar 26, 2024 at 1:20 PM
> Subject: RE: EFT Canada
> To: Kartik Sheth <kartik.sheth@thekey.com>
>
>
>
> Hi Kartik,
>
>
>
> This is a brand new compliance process implemented this year.  There were
> no forms completed last year.
>
>
>
> The Legal Name on our files is HCA Franchise Corp o/a Home Care
> Assistance.  If that has changed, please also provide documentation showing
> this.
>
>
>
> Thank you,
>
>
>
> Marni Smoskowitz | Accept/Pay Global
>
> +1.800.424.8551
>
> *EFT Canada* *is now* Accept/Pay Global <http://www.acceptpayglobal.com/>
>
>
>
> *Error! Filename not specified.*
>
>
>
> *For your protection, do not send confidential or personal information
> (e.g. your date of birth, account numbers, etc.) via email. *
>
> *If your request is urgent or requires disclosure of confidential or
> personal information, please call us at 1-800-424-8551.*
>
>
>
> *From:* Kartik Sheth <kartik.sheth@thekey.com>
> *Sent:* Tuesday, March 26, 2024 4:15 PM
> *To:* Marni Smoskowitz <marni.smoskowitz@acceptpayglobal.com>
> *Subject:* Re: EFT Canada
>
>
>
> Hi Marni
>
>
>
> Can you share us what was provided last year by TheKey so that I can
> review and send you annual corporate review form?
>
>
>
> Thank you
>
>
>
> On Tue, Mar 26, 2024 at 1:08 PM Marni Smoskowitz <
> marni.smoskowitz@acceptpayglobal.com> wrote:
>
> Hi Kartik,
>
>
>
> *Client ID* – 2264 – *Company *- HCA Franchise Corp o/a Home Care
> Assistance
>
>
>
> As part of the ongoing efforts to meet regulatory requirements, we kindly
> request you to complete your Annual Corporate Record Review form at your
> earliest convenience.
>
>
>
> 1.            Access the form using the link provided:
> https://vt.eftcanada.com/documents/DownloadForm.html
>
> 2.            Carefully review the form and fill in all required fields
> accurately.
>
> 3.            Email us back the completed form.
>
>
>
> Should you have any questions, please feel free to contact me at anytime.
>
>
>
> Thank you,
>
>
>
>
>
> Marni Smoskowitz | Accept/Pay Global
>
> +1.800.424.8551
>
> *EFT Canada* *is now* Accept/Pay Global <http://www.acceptpayglobal.com/>
>
>
>
> *Error! Filename not specified.*
>
>
>
> *For your protection, do not send confidential or personal information
> (e.g. your date of birth, account numbers, etc.) via email. *
>
> *If your request is urgent or requires disclosure of confidential or
> personal information, please call us at 1-800-424-8551.*
>
>
>
> *From:* Kartik Sheth <kartik.sheth@thekey.com>
> *Sent:* Tuesday, June 20, 2023 7:11 PM
> *To:* Marni Wagman <Marni@eftcanada.com>
> *Subject:* EFT Canada
>
>
>
> Hi Marni
>
>
>
> I am not able to log in using my credentials
>
>
>
> After I click on button Submit, system will not redirected to next page
>
>
>
> Can you help me here to fix the issue?
>
>
>
> *Error! Filename not specified.*
>
>
>
> Thank you
>
>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca* <https://www.thekey.ca/>
>
> [image: Image removed by sender. TheKey] <https://www.thekey.com/>
>
>
>
>