This is a multipart message in MIME format. ------=_NextPart_000_0591_01DAF252.703C21C0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello All- =20 Marvin was able to get the payer for Anna Jeffrey to pay the total = balance due on the account, a total of $177k, the majority of which was = aged. The customer actually overpaid by $51k so we=E2=80=99re going to = refund that, bringing the client balance to $0.00. Obviously, this payer = is easily confused and distracted so we will stay close to this one = moving forward. =20 Thank you all for your partnership and support and to Marvin, for his = work on this one.=20 =20 Elizabeth Clark=20 Director =20 =20 ------=_NextPart_000_0591_01DAF252.703C21C0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <!-- /* Font Definitions */ @font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:"Calibri Light"; panose-1:2 15 3 2 2 2 4 3 2 4;} @font-face {font-family:Aptos;} @font-face {font-family:"Aptos Narrow";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; font-size:12.0pt; font-family:"Aptos",sans-serif;} span.EmailStyle22 {mso-style-type:personal-compose; font-family:"Aptos Narrow",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt; mso-ligatures:none;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} /* List Definitions */ @list l0 {mso-list-id:477579060; mso-list-template-ids:-680881626;} @list l0:level1 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l0:level3 {mso-level-number-format:bullet; mso-level-text:=EF=82=A7; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l0:level4 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level5 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level6 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level7 {mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-ta