----==_mimepart_67c73c9d85aca_2213f94ff8496d43548770 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi John,=C2=A0 I do not have the information. =C2=A0Below is what we = received and we clicked on the View Bill to take us to the portal. =C2=A0= The screenshot I sent earlier was as far as I can get to.=C2=A0=C2=A0 = Your Rogers Business bill is now available - Need PDF invoice for proces= sing R Rogers =C2=A0reported via email 16 days ago=C2= =A0(Sun, 16 Feb 2025 at 7:45 AM) =C2=A0 To:utility_rent@thekey.= com View your Rogers bill=C2=A0now. Business Self-Serve = Thanks for choosing online billing. Your Rogers bill is now ready. Please= note: If you have more than one business account number linked to your p= rofile, each bill needs to be paid separately. The amount below is a cons= olidated amount (for one or more business account numbers). Current= Bill(s) Total: $495.43 Required payment date: Mar 06, 2025 Need = help understanding your bill? No problem. Find the answers you=E2=80=99re= looking for=C2=A0here. Do more from your Business Self Service acc= ount You can do much more than just view your bill, you can also: =E2=80= =A2 Pay your bill =E2=80=A2 Check your account balance =E2=80=A2 Upd= ate your account information =E2=80=A2 View bill details =E2=80=A2 Vi= ew your data usage If you received this message in error, or would= like to discuss your account,=C2=A0contact our Small Business Specialist= . = = On Tue, 4 Mar at 11:39 AM , Utility and Rent Support wrote: Which account and what account number is thi= s for? = = = On Tue, Mar 4, 2025 at 11:36=E2=80=AFAM Trish Nguyen wrote: = = = = = Please take a look at ticket #1060136 raised by Rogers (notifications@rc= i.rogers.com). = = Hi John,=C2=A0 = = We are unable to pull the invoice due the ap-invoices@thekey.com is no l= onger an active email.=C2=A0 Please access and provide a copy of the bill= so avoid payment delay. =C2=A0 = = Thanks,=C2=A0 = = = = = = = = = = Timothy Thomas = added a private note = 11 days ago=C2=A0(Fri, 21 Feb 2025 at 3:40 PM) = = =C2=A0=C2=A0 = = = = = Notified to:"Trish Nguyen" , "TheKey IT Support"= = = @TheKey IT Support took over the management of this Rogers account. They = should have what you need. = = = = = On Sun, 16 Feb at 7:45 AM , Rogers wro= te: = = = = = = = = = = = View your Rogers bill now. = = = = = = = = = = = = = = = = = = = = = Business Self-Serve = = = = = = = = = = = = Thanks for choosing online billing. Your Rogers bill is now ready. = Please note: If you have more than one business account number linked to = your profile, each bill needs to be paid separately. The amount below is = a consolidated amount (for one or more business account numbers). = = = = = = = = = = = = = = = = =