--000000000000e5022205ee9d01eb Content-Type: text/plain; charset="UTF-8" Hi Benjamin, We had some changes with clients on our end to be able to maintain service. Should I put it as comments for Northern Virginia? Regards, Tricia On Tue, Nov 29, 2022 at 2:03 AM Benjamin Lewis wrote: > Hello all, > > See attached for the clients who I do not show have been implemented as of > 11/21's rates. Let me know if you have any questions. > > On Mon, Nov 28, 2022 at 8:16 AM Benjamin Lewis > wrote: > >> Yes, I will produce that and distribute today. >> >> On Mon, Nov 28, 2022 at 8:01 AM Melissa Reyes >> wrote: >> >>> Hi Ben, >>> >>> Can we get an updated report ran to ensure all rate changes have been >>> captured? >>> >>> Thank you, >>> Melissa >>> >>> On Wed, Nov 16, 2022 at 7:21 AM Tricia Strite >>> wrote: >>> >>>> Thank you. the NE area has been updated. >>>> >>>> On Mon, Nov 14, 2022 at 6:15 PM Benjamin Lewis >>> benjamin.lewis@thekey.com> wrote: >>>> >>>>> Hello all, >>>>> >>>>> Thank you for your continued support here. To help ensure there isn't >>>>> any gap in implementation, I pulled the rate information from last week for >>>>> those clients that should have an effective date of 11/7. In the attached, >>>>> I have done my best to help call out any potential issues. >>>>> >>>>> From a high-level, I broke out the clients into 4 categories. 2 >>>>> require no action (Increase Applied and Deactivated) as I either see the >>>>> clients have the rates updated correctly or the client deactivated prior to >>>>> the end of the week. The other two require your team's attention: >>>>> >>>>> *No Increase Applied - represents the clients who do not show an >>>>> increase to their rate.* >>>>> *No Rates - The client did not have any hours billed, and therefore >>>>> are unable to be confirmed.* >>>>> >>>>> Row Labels Increase Applied No Increase Applied No Rates Deactivated Grand >>>>> Total >>>>> N East 92 43 38 11 184 >>>>> Northwest 107 32 19 26 184 >>>>> S East 123 18 6 16 163 >>>>> Southwest 120 86 29 28 263 >>>>> Grand Total 442 179 92 81 794 >>>>> I have included tabs in the attachment that include the specific >>>>> clients for each of these two groups. While doing some quality checks on >>>>> the data, I do see that some of these clients were updated today (and all >>>>> data I have is as of 11/13), so no action is needed in those cases. But >>>>> mainly want to make sure that your teams are reviewing clients who had >>>>> communication go out and might not have been caught yet for the week of >>>>> 11/7. >>>>> >>>>> Please reach out with any questions. >>>>> >>>>> >>>>> On Wed, Nov 2, 2022 at 9:36 PM Benjamin Lewis >>>> benjamin.lewis@thekey.com> wrote: >>>>> >>>>>> Hi all, >>>>>> >>>>>> Thank you to everyone for all of the help with responding to the >>>>>> various inquiries I have received back from clients after emails and >>>>>> letters were distributed (and for the help with the ones I'm sure I didn't >>>>>> hear about). >>>>>> >>>>>> We are appr