--000000000000d5067405ee96950a Content-Type: multipart/alternative; boundary="000000000000d5067205ee969508" --000000000000d5067205ee969508 Content-Type: text/plain; charset="UTF-8" Hello all, See attached for the clients who I do not show have been implemented as of 11/21's rates. Let me know if you have any questions. On Mon, Nov 28, 2022 at 8:16 AM Benjamin Lewis wrote: > Yes, I will produce that and distribute today. > > On Mon, Nov 28, 2022 at 8:01 AM Melissa Reyes > wrote: > >> Hi Ben, >> >> Can we get an updated report ran to ensure all rate changes have been >> captured? >> >> Thank you, >> Melissa >> >> On Wed, Nov 16, 2022 at 7:21 AM Tricia Strite wrote: >> >>> Thank you. the NE area has been updated. >>> >>> On Mon, Nov 14, 2022 at 6:15 PM Benjamin Lewis >> benjamin.lewis@thekey.com> wrote: >>> >>>> Hello all, >>>> >>>> Thank you for your continued support here. To help ensure there isn't >>>> any gap in implementation, I pulled the rate information from last week for >>>> those clients that should have an effective date of 11/7. In the attached, >>>> I have done my best to help call out any potential issues. >>>> >>>> From a high-level, I broke out the clients into 4 categories. 2 require >>>> no action (Increase Applied and Deactivated) as I either see the clients >>>> have the rates updated correctly or the client deactivated prior to the end >>>> of the week. The other two require your team's attention: >>>> >>>> *No Increase Applied - represents the clients who do not show an >>>> increase to their rate.* >>>> *No Rates - The client did not have any hours billed, and therefore are >>>> unable to be confirmed.* >>>> >>>> Row Labels Increase Applied No Increase Applied No Rates Deactivated Grand >>>> Total >>>> N East 92 43 38 11 184 >>>> Northwest 107 32 19 26 184 >>>> S East 123 18 6 16 163 >>>> Southwest 120 86 29 28 263 >>>> Grand Total 442 179 92 81 794 >>>> I have included tabs in the attachment that include the specific >>>> clients for each of these two groups. While doing some quality checks on >>>> the data, I do see that some of these clients were updated today (and all >>>> data I have is as of 11/13), so no action is needed in those cases. But >>>> mainly want to make sure that your teams are reviewing clients who had >>>> communication go out and might not have been caught yet for the week of >>>> 11/7. >>>> >>>> Please reach out with any questions. >>>> >>>> >>>> On Wed, Nov 2, 2022 at 9:36 PM Benjamin Lewis >>> benjamin.lewis@thekey.com> wrote: >>>> >>>>> Hi all, >>>>> >>>>> Thank you to everyone for all of the help with responding to the >>>>> various inquiries I have received back from clients after emails and >>>>> letters were distributed (and for the help with the ones I'm sure I didn't >>>>> hear about). >>>>> >>>>> We are approaching the implementation date of the rates, so I want to >>>>> ensure all teams are on track to get rates updated in Clearcare and to >>>>> provide an adjustment to effective dates that