Please keep both emails. Thank you
On Wed, Mar 15, 2023 at 1:59 PM Louise Scanlan <louise@20eight.ca> wrote:
> All done. Would you like me to delete the notifications to the
> infomtl@homecareassistance, or would you like to keep those for a while?
>
>
>
>
> <https://twitter.com/20eightdigital>
> <https://www.facebook.com/20eightdigital/>
> <https://www.linkedin.com/company/10794610/admin/>
> <https://www.instagram.com/20eight_digital/?hl=en>
>
> 613.228.2028 | 20eight.ca | Louise@20eight.ca
>
>
> On Wed, Mar 15, 2023 at 1:43 PM Phil Chanda <phil.chanda@thekey.com>
> wrote:
>
>> Hi Louise,
>>
>> We've accepted the invitation. Please proceed with setting up the email
>> notification to montrealintake@thekey.com
>>
>> Thanks,
>> Phil
>>
>> On Wed, Mar 15, 2023 at 1:41 PM Louise Scanlan <louise@20eight.ca> wrote:
>>
>>> Hello everyone,
>>> I have set up a reporting profile attached to the email
>>> montrealintake@thekey.com. Please accept the invitation and then I can
>>> go ahead and set up the notifications to that email.
>>> Louise
>>>
>>> <https://twitter.com/20eightdigital>
>>> <https://www.facebook.com/20eightdigital/>
>>> <https://www.linkedin.com/company/10794610/admin/>
>>> <https://www.instagram.com/20eight_digital/?hl=en>
>>>
>>> 613.228.2028 | 20eight.ca | Louise@20eight.ca
>>>
>>>
>>> On Tue, Mar 14, 2023 at 12:34 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> @Louise Scanlan <louise@20eight.ca> @Mark Dickie <mark@20eight.ca>
>>>>
>>>> Mark & Louise, what is the distribution list for the inbound form
>>>> submissions on the Montreal website (via call rail)?
>>>>
>>>> On Tue, Mar 14, 2023 at 12:32 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>
>>>>> you can access the form submissions here -
>>>>> https://app.callrail.com/analytics/a/864282189/reports/form-submission-list#%7B%22report%22:%7B%22filters%22:%7B%7D%7D%7D
>>>>>
>>>>>
>>>>> On Tue, Mar 14, 2023 at 12:29 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> There is a contact form on the site. Seems to be taking some extra
>>>>>> time to load - perhaps as I just purged the Cache, but you can see it here
>>>>>> - https://www.homecareassistancemontreal.ca/contact.html
>>>>>>
>>>>>> On Tue, Mar 14, 2023 at 12:22 PM Phil Chanda <phil.chanda@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Tim,
>>>>>>>
>>>>>>> Looks like Montreal doesn't have a contact form on the site. I'll
>>>>>>> setup a call for you and I to discuss, but we do not use Callrail as the
>>>>>>> distribution list - it typically gets recorded in the CMS, then routed to a
>>>>>>> distribution list directly as soon as it comes it.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Phil
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Mar 14, 2023 at 12:17 PM Timothy Thomas <tt@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> The contact form is driven by callrail, so the distribution list
>>>>>>>> should be on the admin portal. As far as I'm aware, they come in via
>>>>>>>> callrail directly and not through that Montrealintake@thekey.com distro
>>>>>>>> group.
>>>>>>>>
>>>>>>>> On Tue, Mar 14, 2023 at 12:12 PM Phil Chanda <
>>>>>>>> phil.chanda@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Timothy,
>>>>>>>>>
>>>>>>>>> We received a note from Joey that he wasn't getting leads from
>>>>>>>>> Montreal.
>>>>>>>>>
>>>>>>>>> As a first step to check this, we wanted to make sure that the
>>>>>>>>> contact form is sending to "Montrealintake@thekey.com" (as it
>>>>>>>>> shows he's on the distribution list).
>>>>>>>>>
>>>>>>>>> Can you let us know if this email is being used to notify leads?
>>>>>>>>> Montrealintake@thekey.com
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Phil
>>>>>>>>>
>>>>>>>>> On Tue, Mar 14, 2023 at 12:08 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Ryan,
>>>>>>>>>>
>>>>>>>>>> Might be easier to schedule a quick call. I'm not sure I
>>>>>>>>>> understand your question.
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>> On Tue, Mar 14, 2023 at 11:52 AM Ryan O'Neill <dev@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Good morning,
>>>>>>>>>>>
>>>>>>>>>>> We have been looking into editing the intake email used for
>>>>>>>>>>> contact forms on the Montreal microsite (
>>>>>>>>>>> https://www.homecareassistancemontreal.ca/) but we are
>>>>>>>>>>> unfamiliar with the use of CloudCannon and how tracking email submissions
>>>>>>>>>>> works there.
>>>>>>>>>>>
>>>>>>>>>>> Is it possible for you to direct us towards where we should be
>>>>>>>>>>> looking inside CloudCannon and/or anywhere else to make this update + check
>>>>>>>>>>> on submissions?
>>>>>>>>>>>
>>>>>>>>>>> Thanks!
>>>>>>>>>>> Ryan
>>>>>>>>>>>
>>>>>>>>>>> 181856:611100
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Tim Thomas
>>>>>>>>>> Head of Canada Division
>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>> (514) 591-9387
>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Tim Thomas
>>>>>>>> Head of Canada Division
>>>>>>>> *Please note my email has changed:*
>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>> (514) 591-9387
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> *Please note my email has changed:*
>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>> (514) 591-9387
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>> (514) 591-9387
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>