--000000000000f12f2d0603aca599 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Chuck, sorry I didn=E2=80=99t realize it was just a change you could m= ake. All the consent agreements are 0.95 so if anyone says anything I will deal with it case by case. On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky wrote= : > Hey Shawntel, > > Thanks for the heads up - I can fix the rate - have all the clients been > notified of the change? > > On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa wrote: > >> Hi all, >> >> I keep forgetting to bring this up in our meetings and I won=E2=80=99t b= e in the >> meeting today, I have an intro to do. >> >> I notified in clear care our KM charge is set to 0.60 cents a km when >> it=E2=80=99s supposed to me 0.95 cents a km. >> >> How do we change this or does billing automatically change it? >> > -- >> Warm regards, >> Shawntel Sousa, LPN >> Lead Client Care Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> Sent from my iPhone >> > > > -- > Chuck Terlesky B.A., CCPE > General Manager/Regional Caregiver Ambassador for Canada > > 403-301-3777 > > TheKey.ca > > [image: TheKey] > > -- Warm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone --000000000000f12f2d0603aca599 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Chuck, =C2=A0sorry I didn=E2=80=99t realize it was ju= st a change you could make. All the consent agreements are 0.95 so if anyon= e says anything I will deal with it case by case.=C2=A0 On Thu, Aug 24,= 2023 at 9:08 AM Chuck Terlesky < cterlesky@thekey.com > wrote: Hey Shawntel, Thanks=C2=A0for the he= ads up - I can fix the rate - have all the clients been notified of the cha= nge?=C2=A0 On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa <= ssousa@thekey.com > wrote: Hi all, I keep forgetting to bring this up in our meetings and I w= on=E2=80=99t be in the meeting today, I have an intro to do.=C2=A0 I notified in clear care our KM = charge is set to 0.60 cents a km when it=E2=80=99s supposed to me 0.95 cent= s a km.=C2=A0 How do we = change this or does billing automatically change it?=C2=A0 -- W= arm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Ca= re Assistance/The Key Calgary Office number: (403) 301-3777 Winni= peg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 S= ent from my iPhone -- Chuc= k Terlesky B.A., CCPE <td style=3D"font-family:"Ne= ue Helvetica W01","Helvetica Neue",Helvetica,Arial,sans-seri= f;font-size:13px;