--0000000000009e57300603acad47 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds good, thanks - I'll have it changed today and review billing to ensure the new rates are on the most current invoices coming out. Good catch Shawntel! Chuck On Thu, Aug 24, 2023 at 9:11=E2=80=AFAM Shawntel Sousa = wrote: > Hey Chuck, sorry I didn=E2=80=99t realize it was just a change you could= make. > All the consent agreements are 0.95 so if anyone says anything I will dea= l > with it case by case. > > On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky > wrote: > >> Hey Shawntel, >> >> Thanks for the heads up - I can fix the rate - have all the clients been >> notified of the change? >> >> On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa wrote: >> >>> Hi all, >>> >>> I keep forgetting to bring this up in our meetings and I won=E2=80=99t = be in the >>> meeting today, I have an intro to do. >>> >>> I notified in clear care our KM charge is set to 0.60 cents a km when >>> it=E2=80=99s supposed to me 0.95 cents a km. >>> >>> How do we change this or does billing automatically change it? >>> >> -- >>> Warm regards, >>> Shawntel Sousa, LPN >>> Lead Client Care Manager >>> Home Care Assistance/The Key >>> >>> Calgary Office number: (403) 301-3777 >>> Winnipeg Office Number: (204) 489-6000 >>> Mobile number: (403) 305-6588 >>> >>> Sent from my iPhone >>> >> >> >> -- >> Chuck Terlesky B.A., CCPE >> General Manager/Regional Caregiver Ambassador for Canada >> >> 403-301-3777 >> >> TheKey.ca >> >> [image: TheKey] >> >> -- > Warm regards, > Shawntel Sousa, LPN > Lead Client Care Manager > Home Care Assistance/The Key > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: (403) 305-6588 > > Sent from my iPhone > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --0000000000009e57300603acad47 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sou= nds good, thanks - I'll have it changed=C2=A0today and review billing t= o ensure the new rates are on the most current invoices coming out.=C2=A0 Good catch Shawntel!= =C2=A0 Chuck On Thu,= Aug 24, 2023 at 9:11=E2=80=AFAM Shawntel Sousa < ssousa@thekey.com > wrote: Hey Chuck, =C2=A0sorry I= didn=E2=80=99t realize it was just a change you could make. All the consen= t agreements are 0.95 so if anyone says anything I will deal with it case b= y case.=C2=A0 On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky < cterlesky@thekey.com > wrote: Hey Sh= awntel, Thanks=C2=A0f= or the heads up - I can fix the rate - have all the clients been notified o= f the change?=C2=A0 On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel S= ousa < ssousa@thek= ey.com > wrote: Hi all, I keep forgettin= g to bring this up in our meetings and I won=E2=80=99t be in the meeting to= day, I have an intro to do.=C2=A0 I notified in clear care our KM cha