--0000000000004f11e80603acde5a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Shawntel, This has been fixed - there are two overrides - Steve Field as he is WCB and Kenton Abraham as he is government. Regards, Chuck On Thu, Aug 24, 2023 at 9:19=E2=80=AFAM Shawntel Sousa = wrote: > Thank you Chuck, appreciate it. > > On Thu, Aug 24, 2023 at 9:14 AM Chuck Terlesky > wrote: > >> Sounds good, thanks - I'll have it changed today and review billing to >> ensure the new rates are on the most current invoices coming out. >> >> Good catch Shawntel! >> >> Chuck >> >> On Thu, Aug 24, 2023 at 9:11=E2=80=AFAM Shawntel Sousa wrote: >> >>> Hey Chuck, sorry I didn=E2=80=99t realize it was just a change you cou= ld make. >>> All the consent agreements are 0.95 so if anyone says anything I will d= eal >>> with it case by case. >>> >>> On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky >>> wrote: >>> >>>> Hey Shawntel, >>>> >>>> Thanks for the heads up - I can fix the rate - have all the clients >>>> been notified of the change? >>>> >>>> On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa >>>> wrote: >>>> >>>>> Hi all, >>>>> >>>>> I keep forgetting to bring this up in our meetings and I won=E2=80=99= t be in >>>>> the meeting today, I have an intro to do. >>>>> >>>>> I notified in clear care our KM charge is set to 0.60 cents a km when >>>>> it=E2=80=99s supposed to me 0.95 cents a km. >>>>> >>>>> How do we change this or does billing automatically change it? >>>>> >>>> -- >>>>> Warm regards, >>>>> Shawntel Sousa, LPN >>>>> Lead Client Care Manager >>>>> Home Care Assistance/The Key >>>>> >>>>> Calgary Office number: (403) 301-3777 >>>>> Winnipeg Office Number: (204) 489-6000 >>>>> Mobile number: (403) 305-6588 >>>>> >>>>> Sent from my iPhone >>>>> >>>> >>>> >>>> -- >>>> Chuck Terlesky B.A., CCPE >>>> General Manager/Regional Caregiver Ambassador for Canada >>>> >>>> 403-301-3777 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> -- >>> Warm regards, >>> Shawntel Sousa, LPN >>> Lead Client Care Manager >>> Home Care Assistance/The Key >>> >>> Calgary Office number: (403) 301-3777 >>> Winnipeg Office Number: (204) 489-6000 >>> Mobile number: (403) 305-6588 >>> >>> Sent from my iPhone >>> >> >> >> -- >> Chuck Terlesky B.A., CCPE >> General Manager/Regional Caregiver Ambassador for Canada >> >> 403-301-3777 >> >> TheKey.ca >> >> [image: TheKey] >> >> -- > Warm regards, > Shawntel Sousa, LPN > Lead Client Care Manager > Home Care Assistance/The Key > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: (403) 305-6588 > > Sent from my iPhone > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --0000000000004f11e80603acde5a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = Shawntel, This has been f= ixed - there are two overrides - Steve Field as he is WCB and Kent