--0000000000002e84080603acc00a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Chuck, appreciate it. On Thu, Aug 24, 2023 at 9:14 AM Chuck Terlesky wrote= : > Sounds good, thanks - I'll have it changed today and review billing to > ensure the new rates are on the most current invoices coming out. > > Good catch Shawntel! > > Chuck > > On Thu, Aug 24, 2023 at 9:11=E2=80=AFAM Shawntel Sousa wrote: > >> Hey Chuck, sorry I didn=E2=80=99t realize it was just a change you coul= d make. >> All the consent agreements are 0.95 so if anyone says anything I will de= al >> with it case by case. >> >> On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky >> wrote: >> >>> Hey Shawntel, >>> >>> Thanks for the heads up - I can fix the rate - have all the clients bee= n >>> notified of the change? >>> >>> On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa >>> wrote: >>> >>>> Hi all, >>>> >>>> I keep forgetting to bring this up in our meetings and I won=E2=80=99t= be in >>>> the meeting today, I have an intro to do. >>>> >>>> I notified in clear care our KM charge is set to 0.60 cents a km when >>>> it=E2=80=99s supposed to me 0.95 cents a km. >>>> >>>> How do we change this or does billing automatically change it? >>>> >>> -- >>>> Warm regards, >>>> Shawntel Sousa, LPN >>>> Lead Client Care Manager >>>> Home Care Assistance/The Key >>>> >>>> Calgary Office number: (403) 301-3777 >>>> Winnipeg Office Number: (204) 489-6000 >>>> Mobile number: (403) 305-6588 >>>> >>>> Sent from my iPhone >>>> >>> >>> >>> -- >>> Chuck Terlesky B.A., CCPE >>> General Manager/Regional Caregiver Ambassador for Canada >>> >>> 403-301-3777 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> -- >> Warm regards, >> Shawntel Sousa, LPN >> Lead Client Care Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> Sent from my iPhone >> > > > -- > Chuck Terlesky B.A., CCPE > General Manager/Regional Caregiver Ambassador for Canada > > 403-301-3777 > > TheKey.ca > > [image: TheKey] > > -- Warm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone --0000000000002e84080603acc00a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Chuck, appreciate it.=C2=A0 On Thu, Aug 24,= 2023 at 9:14 AM Chuck Terlesky < cterlesky@thekey.com > wrote: Sounds good, th= anks - I'll have it changed=C2=A0today and review billing to ensure the= new rates are on the most current invoices coming out.=C2=A0 Good catch Shawntel!=C2=A0 Chuck On Thu, Aug 24, 202= 3 at 9:11=E2=80=AFAM Shawntel Sousa < ssousa@thekey.com > wrote: Hey Chuck, =C2=A0sorry I didn=E2=80=99t realize it wa= s just a change you could make. All the consent agreements are 0.95 so if a= nyone s