FW: Data lake missing Wellsky data from yesterday 5/9/24

This is a multipart message in MIME format. ------=_NextPart_000_0975_01DAA2BF.042F4170 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0976_01DAA2BF.042F4170" ------=_NextPart_001_0976_01DAA2BF.042F4170 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning- =20 It seems this delay has impacted Canada NetSuite Integration prep, as = some things Alyson was expecting to integrate today. If there is = anything we can do or request to expedite resolution, please let us = know. =20 Elizabeth Clark=20 Director =20 =20 =20 From: Monica Johnston =20 Sent: Friday, May 10, 2024 9:31 AM To: Dart Team ; Data Engineering = Subject: Data lake missing Wellsky data from yesterday 5/9/24 =20 This morning we did not receive any of the Canadian data from Wellsky. = This also caused an issue with our ability to load the US data into our = reporting tables in the data lake. =20 What is the Impact? =20 Analytics Portal / Tableau Reports: SoC, billed hours, revenue and other = metrics relying on Clearcare data are missing yesterday's totals.=20 * ETA to have reports refreshed for US is 1 hour * ETA for Canadian data is 4 hours Billing: Files sent to Netsuite this morning are missing data. We will = resend once Wellsky has provided the Canadian data. =20 Payroll: This should not affect payroll. =20 I will send out an update when I have more information. Please reach out = to me directly if you have any questions. =20 Thanks! Monica =20 BCC: Executive team, Regional Directors, Tableau Desktop Users, Payroll = Notifications, Billing Alerts =20 --=20 Monica Johnston=20 Director, Data Platform and Services =09 = johnstonm@thekey.com=20 (602) 501-7890 =09 TheKey.com=20 =20 =20 ------=_NextPart_001_0976_01DAA2BF.042F4170 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <!-- /* Font Definitions */ @font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:"Calibri Light"; panose-1:2 15 3 2 2 2 4 3 2 4;} @font-face {font-family:Aptos;} @font-face {font-family:Roboto; panose-1:2 0 0 0 0 0 0 0 0 0;} @font-face {font-family:Georgia; panose-1:2 4 5 2 5 4 5 2 3 3;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; font-size:12.0pt; font-family:"Aptos",sans-serif;} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} span.gmailsignatureprefix {mso-style-name:gmail_signature_prefix;} span.EmailStyle20 {mso-style-type:personal-reply; font-family:"Aptos",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; font-size:11.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.W