Crystal responded to me with a completely blank email yesterday.
In terms of her hours , Her MPI Budget covers $4200 and there should be
$2205 privately funded.
So if any arrears it should only be from the privately funded portion.
On Thu, Aug 10, 2023 at 10:42 AM Timothy Thomas <tt@thekey.com> wrote:
> Any news on this. We need a resolution or we pull service by EOD. Thanks
>
> On Tue, Aug 8, 2023 at 2:54 PM Michelle Hudgins <
> michelle.hudgins@thekey.com> wrote:
>
>> Added @John Janiga <john.janiga@thekey.com> as he is handling Winnipeg.
>>
>> On Tue, Aug 8, 2023 at 12:57 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> Ok this is a concern then,
>>>
>>> We should look at suspending care if the client does not provide payment
>>> info for their portion.
>>>
>>> @Timothy Thomas <tt@thekey.com> @Cheryl Cartwright
>>> <ccartwright@thekey.com> How should we proceed?
>>>
>>> @Michelle Hudgins <michelle.hudgins@thekey.com> When you call MPI,
>>> please provide us an update here.
>>>
>>> thank you,
>>>
>>> On Tue, Aug 8, 2023 at 12:54 PM Brian Boxall <bboxall@thekey.com> wrote:
>>>
>>>> We have scheduled hours in excess of the MPI budget
>>>>
>>>> On Tue, Aug 8, 2023 at 11:41 AM Ali Malik <ali.malik@thekey.com> wrote:
>>>>
>>>>> Hey Brian,
>>>>>
>>>>> I believe this client is MPI.
>>>>>
>>>>> @Michelle Hudgins <michelle.hudgins@thekey.com> We need to contact
>>>>> MPI asap and see where they are at with payments and how much they are
>>>>> going to pay.
>>>>>
>>>>> thank you,
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Aug 8, 2023 at 12:32 PM Brian Boxall <bboxall@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> The client has been ignoring requests for PAD.She viewed them
>>>>>> electronically but denies she received them.
>>>>>>
>>>>>> I have documented 3 attempts to reach out , 3 weeks in a row.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Aug 8, 2023 at 10:46 AM Sumira Suthesan <
>>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Brian,
>>>>>>>
>>>>>>> The amount is $11,199.57.
>>>>>>> Please see attached invoices.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Sumira
>>>>>>>
>>>>>>> On Mon, Aug 7, 2023 at 8:16 AM Brian Boxall <bboxall@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Could you let me know if they are in arrears?
>>>>>>>>
>>>>>>>> And if so, by how much?
>>>>>>>>
>>>>>>>> Thank you!
>>>>>>>>
>>>>>>>>
>>>>>>>> Brian Boxall
>>>>>>>>
>>>>>>>> Client Success Manager
>>>>>>>>
>>>>>>>> Direct 431 887 1785
>>>>>>>>
>>>>>>>> Office 204 489 6000
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>>>
>>>>>>>> [image: TheKey]
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Brian Boxall
>>>>>>
>>>>>> Client Success Manager
>>>>>>
>>>>>> Direct 431 887 1785
>>>>>>
>>>>>> Office 204 489 6000
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>
>>>>>> [image: TheKey]
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Ali Malik*
>>>>> Manager - Financial Operations
>>>>>
>>>>>
>>>>
>>>> --
>>>> Brian Boxall
>>>>
>>>> Client Success Manager
>>>>
>>>> Direct 431 887 1785
>>>>
>>>> Office 204 489 6000
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> TheKey.ca <https://thekey.ca/>
>>>>
>>>> [image: TheKey]
>>>>
>>>>
>>>
>>> --
>>> *Ali Malik*
>>> Manager - Financial Operations
>>>
>>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
--
Brian Boxall
Client Success Manager
Direct 431 887 1785
Office 204 489 6000
TheKey.ca <https://thekey.ca/>
[image: TheKey]