--000000000000cb56ee0602939760 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @John Janiga I'm going to send you a collection report today. We need to call MPI asap and find out how much they are going to be paying for the outstanding invoices. This will give us an idea on how to proceed. On Thu, Aug 10, 2023 at 11:46=E2=80=AFAM Brian Boxall = wrote: > Crystal responded to me with a completely blank email yesterday. > > In terms of her hours , Her MPI Budget covers $4200 and there should be > $2205 privately funded. > > So if any arrears it should only be from the privately funded portion. > > On Thu, Aug 10, 2023 at 10:42=E2=80=AFAM Timothy Thomas w= rote: > >> Any news on this. We need a resolution or we pull service by EOD. Thanks >> >> On Tue, Aug 8, 2023 at 2:54=E2=80=AFPM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Added @John Janiga as he is handling Winnipeg. >>> >>> On Tue, Aug 8, 2023 at 12:57=E2=80=AFPM Ali Malik wrote: >>> >>>> Ok this is a concern then, >>>> >>>> We should look at suspending care if the client does not provide >>>> payment info for their portion. >>>> >>>> @Timothy Thomas @Cheryl Cartwright >>>> How should we proceed? >>>> >>>> @Michelle Hudgins When you call MPI, >>>> please provide us an update here. >>>> >>>> thank you, >>>> >>>> On Tue, Aug 8, 2023 at 12:54=E2=80=AFPM Brian Boxall >>>> wrote: >>>> >>>>> We have scheduled hours in excess of the MPI budget >>>>> >>>>> On Tue, Aug 8, 2023 at 11:41=E2=80=AFAM Ali Malik >>>>> wrote: >>>>> >>>>>> Hey Brian, >>>>>> >>>>>> I believe this client is MPI. >>>>>> >>>>>> @Michelle Hudgins We need to contact >>>>>> MPI asap and see where they are at with payments and how much they a= re >>>>>> going to pay. >>>>>> >>>>>> thank you, >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Aug 8, 2023 at 12:32=E2=80=AFPM Brian Boxall >>>>>> wrote: >>>>>> >>>>>>> The client has been ignoring requests for PAD.She viewed them >>>>>>> electronically but denies she received them. >>>>>>> >>>>>>> I have documented 3 attempts to reach out , 3 weeks in a row. >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tue, Aug 8, 2023 at 10:46=E2=80=AFAM Sumira Suthesan >>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>> >>>>>>>> Hi Brian, >>>>>>>> >>>>>>>> The amount is $11,199.57. >>>>>>>> Please see attached invoices. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Sumira >>>>>>>> >>>>>>>> On Mon, Aug 7, 2023 at 8:16=E2=80=AFAM Brian Boxall >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Could you let me know if they are in arrears? >>>>>>>>> >>>>>>>>> And if so, by how much? >>>>>>>>> >>>>>>>>> Thank you! >>>>>>>>> >>>>>>>>> >>>>>>>>> Brian Boxall >>>>>>>>> >>>>>>>>> Client Success Manager >>>>>>>>> >>>>>>>>> Direct 431 887 1785 >>>>>>>>> >>>>>>>>> Office 204 489 6000 >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> TheKey.ca >>>>>>>>> >>>>>>>>> [image: TheKey] >>>>>>>>> >>>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Brian Boxall >>>>>>> >>>>>>> Client Success Manager >>>>>>> >>>>>>> Direct 431 887