--000000000000ba273206351adc2a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Steve, He has been a client so long I'm not seeing it in Wellsky, let me email them and I will get back to you by the end of day. Alysce On Tue, May 13, 2025 at 5:08=E2=80=AFPM Steve Koyanagi wrote: > Can you send me the executed Care Agreement for reference and payment > authorization? I'll then work on putting together the agreement. > > On Tue, May 13, 2025 at 2:06=E2=80=AFPM Alysce Craig > wrote: > >> Hello, >> >> Can we offer him a check, he is able to legally sign the settlement >> agreement himself. >> >> Thank you! >> >> Alysce >> On Tue, May 13, 2025 at 4:35=E2=80=AFPM Steve Koyanagi >> wrote: >> >>> Alysce, would we want to offer this client a check or a service credit? >>> >>> In addition, is the client legally able to sign a release for >>> him/herself or is there a POA? I'll need to know who will be signing a >>> settlement agreement. >>> >>> Let me know on the above and/or if you'd like to chat it through. >>> >>> >>> On Tue, May 13, 2025 at 1:30=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Yes let=E2=80=99s proceed with the release. >>>> >>>> On Tue, May 13, 2025 at 4:22=E2=80=AFPM Steve Koyanagi >>>> wrote: >>>> >>>>> For insurance, the claim has to flow through the owner of the vehicle >>>>> as the primary. >>>>> >>>>> That being said, are we willing to pay the client the $ amount in the >>>>> PDF or provide a credit? We can do that in exchange for them signing = a >>>>> release as a potential option. >>>>> >>>>> Happy to discuss/strategize further. >>>>> >>>>> >>>>> >>>>> On Tue, May 13, 2025 at 11:32=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hi Steve, >>>>>> >>>>>> In Columbus, our caregiver is responsible for damage to a client's >>>>>> vehicle. What is the process re: insurance? We're planning to pay fo= r it in >>>>>> order to retain the client so please advise. >>>>>> >>>>>> Thanks! >>>>>> Tim >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Alysce Craig >>>>>> Date: Tue, May 13, 2025 at 1:35=E2=80=AFPM >>>>>> Subject: Car Repair Estimate >>>>>> To: Timothy Thomas >>>>>> >>>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Attached is the car repair estimate for Randy Snyder's car. Her >>>>>> attorney dropped it off to me as Randy is still in rehab. I went thr= ough HR >>>>>> for this back in January and let Randy know our process. That's when= he got >>>>>> his attorney involved. Randy does want to go through his insurance a= t all, >>>>>> and since our caregiver admitted fault he would like us to cover the= cost >>>>>> of repair. He is a Tier 1 client who has been on services with us fo= r >>>>>> years, and I would like to do what we can to keep him happy. >>>>>> >>>>>> Thanks, >>>>>> *Alysce Craig | Columbus General Manager* >>>>>> Email: alysce.craig@thekey.com >>>>>> M: (220) 262-1580 O: (614) 481-8888 >>>>>> TheKey.com >>>>>> TheKey.com [image: TheKey] >>>>>> >>>>>> >>>>> --000000000000ba273206351