Re: In-Person AX today or tomorrow if possible - Penny Molroney - Lutheran Home

From
Diane Mockenhaupt <dmockenhaupt@thekey.com>
To
Maria Prudhont <mprudhont@thekey.com>
CC
Nancy Hopkins <nhopkins@thekey.com>, Chicago Intake <chicago-intake@thekey.com>, Timothy Thomas <tt@thekey.com>, Cristal Munoz <cmunoz@thekey.com>
Date
Sat, 14 Dec 2024 10:57:38 -0600
Folder
INBOX
--000000000000f7f26606293dd874 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Nancy On Sat, Dec 14, 2024 at 10:57=E2=80=AFAM Maria Prudhont wrote: > Thank you Nancy! > > > *Warmest Regards, MARIA PRUDHONT* > REGIONAL INTAKE MANAGER > NATIONWIDE > > *DIRECT: 310.713.8530OFFICE: 626.773.4490 (After > hours & weekends)* > *Please note my email has changed:* > *mprudhont@thekey.com* > *WEBSITE:* > TheKey.com > [image: TheKey] > > > On Sat, Dec 14, 2024 at 8:56=E2=80=AFAM Nancy Hopkins wrote: > >> Confirmed assessment 3:00p Monday >> >> Nancy Hopkins >> Client Success Manager >> *Please note my email has changed:* >> nhopkins@thekey.com >> (847) 853-7777 >> (847) 745-8748 >> TheKey.com >> [image: TheKey] >> >> >> On Sat, Dec 14, 2024 at 10:01=E2=80=AFAM Maria Prudhont >> wrote: >> >>> *Next Steps: Penny would like to meet for assessment today or tomorrow >>> if possible - She is staying at the Lutheran Home - Her DC is not until >>> 12/20 but she wants to get this set up immediately so she does not stre= ss >>> about it.* >>> >>> *** Please make sure to update Salesforce with yourself as the >>> Opportunity Owner.*** >>> >>> *Contacts: *Penny Molroney - 847-212-0232 >>> >>> >>> >>> *Referral Source*: >>> >>> - Rehab - Lutheran Home >>> >>> >>> >>> *SF Link*: >>> https://homecareassistance.lightning.force.com/lightning/r/Assessment__= c/a0NUH000003NNF72AO/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000PKVkP2AX= %2Fview%3Fchannel%3DOPEN_CTI >>> >>> - >>> >>> >>> >>> *Preferred Assessment Date and Type*: In person to discuss care plan >>> and her discharge >>> >>> >>> >>> *Person Performing Assessment*: >>> >>> TBD >>> >>> *Assessment Address:* >>> >>> >>> >>> - Lutheran Home Room 1119 >>> - 800 West Oakton >>> >>> - Arlington Heights, IL 60004 >>> >>> >>> >>> >>> *Home Address*: >>> >>> >>> 732 N Casper >>> >>> Arlington Heights, IL 60004 >>> >>> >>> *Summary and Care Needs*: >>> >>> Penny Molroney - 847-212-0232 >>> >>> 732 N Casper >>> >>> Arlington Heights, IL 60004 >>> >>> >>> >>> - Rehab - Lutheran Home >>> - DX Post operative Care - 2 broken bones in leg - right leg >>> - 12/05/1943 >>> - 5.5 and 155 lbs. >>> - Possible discharge - next Friday 11/20 or the following Friday >>> 11/27 >>> - Allergies - No >>> - Walk with walker and assistance >>> - Lives alone - she is anxious and wants to get this set up and out >>> of the way >>> - Pets - None >>> - Vision - wear glasses >>> - Personal Care, Meals, Light housekeeping, laundry >>> - Initially 24 hour care - after a week convert to day shifts 7am to >>> 7pm or 8a to 8pm >>> - She does not like chatty caregiver >>> - She does not want somoene to patronize her, treat her like a child >>> or be condescending, DO NOT CALL her Honey or Dear - it drives her n= uts >>> - Female Caregiver only >>> - Assessment - sooner the better >>> - Room #1119 >>> - Leave message if she does not answer >>> >>> >>> *Quoted*: >>> >>> - Rate Range is $40-$60 based on level of car

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