Re: In-Person AX today or tomorrow if possible - Penny Molroney - Lutheran Home

--000000000000cd1a4706293dd62b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Nancy! *Warmest Regards, MARIA PRUDHONT* REGIONAL INTAKE MANAGER NATIONWIDE *DIRECT: 310.713.8530OFFICE: 626.773.4490 (After hours & weekends)* *Please note my email has changed:* *mprudhont@thekey.com* *WEBSITE:* TheKey.com [image: TheKey] On Sat, Dec 14, 2024 at 8:56=E2=80=AFAM Nancy Hopkins = wrote: > Confirmed assessment 3:00p Monday > > Nancy Hopkins > Client Success Manager > *Please note my email has changed:* > nhopkins@thekey.com > (847) 853-7777 > (847) 745-8748 > TheKey.com > [image: TheKey] > > > On Sat, Dec 14, 2024 at 10:01=E2=80=AFAM Maria Prudhont > wrote: > >> *Next Steps: Penny would like to meet for assessment today or tomorrow >> if possible - She is staying at the Lutheran Home - Her DC is not until >> 12/20 but she wants to get this set up immediately so she does not stres= s >> about it.* >> >> *** Please make sure to update Salesforce with yourself as the >> Opportunity Owner.*** >> >> *Contacts: *Penny Molroney - 847-212-0232 >> >> >> >> *Referral Source*: >> >> - Rehab - Lutheran Home >> >> >> >> *SF Link*: >> https://homecareassistance.lightning.force.com/lightning/r/Assessment__c= /a0NUH000003NNF72AO/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000PKVkP2AX%= 2Fview%3Fchannel%3DOPEN_CTI >> >> - >> >> >> >> *Preferred Assessment Date and Type*: In person to discuss care plan >> and her discharge >> >> >> >> *Person Performing Assessment*: >> >> TBD >> >> *Assessment Address:* >> >> >> >> - Lutheran Home Room 1119 >> - 800 West Oakton >> >> - Arlington Heights, IL 60004 >> >> >> >> >> *Home Address*: >> >> >> 732 N Casper >> >> Arlington Heights, IL 60004 >> >> >> *Summary and Care Needs*: >> >> Penny Molroney - 847-212-0232 >> >> 732 N Casper >> >> Arlington Heights, IL 60004 >> >> >> >> - Rehab - Lutheran Home >> - DX Post operative Care - 2 broken bones in leg - right leg >> - 12/05/1943 >> - 5.5 and 155 lbs. >> - Possible discharge - next Friday 11/20 or the following Friday 11/2= 7 >> - Allergies - No >> - Walk with walker and assistance >> - Lives alone - she is anxious and wants to get this set up and out >> of the way >> - Pets - None >> - Vision - wear glasses >> - Personal Care, Meals, Light housekeeping, laundry >> - Initially 24 hour care - after a week convert to day shifts 7am to >> 7pm or 8a to 8pm >> - She does not like chatty caregiver >> - She does not want somoene to patronize her, treat her like a child >> or be condescending, DO NOT CALL her Honey or Dear - it drives her nu= ts >> - Female Caregiver only >> - Assessment - sooner the better >> - Room #1119 >> - Leave message if she does not answer >> >> >> *Quoted*: >> >> - Rate Range is $40-$60 based on level of care and in person >> assessment >> >> >> *Potential schedule for first two weeks of care*: First week 24/7 daily >> and then re-assess - taper off to 12 hours day shifts until she gets be= tter >> >> >> >> *Preferred st