Re: 08/06/24 - Action Required - $8k Open Balance - New Client Audit Results

--0000000000009b6c8b061f1ab475 Content-Type: multipart/alternative; boundary="0000000000009b6c8a061f1ab474" --0000000000009b6c8a061f1ab474 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Alejandro, The institution number for TD Bank is: 004 Does the client need to redo the form or is this sufficient? Institution numbers are public knowledge in Canada!! Let me know, On Wed, Aug 7, 2024 at 12:16=E2=80=AFPM Alejandro Aponte wrote: > Hello Tim & Joey, > > Please see the below notes: > > Sofia Iordache - This client has been removed from the audit as of last > night. > > Deirdre McIlwraith - This client's PAD information uploaded on 8/6/2024 i= s > incorrect. We are receiving the below error when attempting to add the PA= D > information provided. > > [image: image.png] > > > Regards, > *Alejandro Aponte* > Finance Onboarding Analyst III > *Please note my email has changed:* > aaponte@thekey.com > 408 479-8654 > TheKey.com > [image: TheKey] > > > On Wed, Aug 7, 2024 at 11:27=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Alejandro, >> >> Could you please recheck the Montreal clients listed. Joey says that >> their docs are correct. Please confirm what is missing. >> >> Thanks! >> Tim >> >> On Tue, Aug 6, 2024 at 5:27=E2=80=AFPM wrote: >> >>> Hello Everyone, >>> >>> >>> >>> Please see the below summary by division for clients in need of >>> attention due to missing or incomplete mandatory documents in accordanc= e >>> with our onboarding process. Also below is a breakdown of the over $8K = open >>> balance for these client=E2=80=99s missing documentation listed by divi= sion. Please >>> review and address the document attached in the link below, including a= ny >>> clients with start months in May 2024 - June 2024 who account for $125.= 09 >>> of these open balances. *The deadline for July commissions is Friday >>> August 9th *, please reach out to Alejandro Aponte, and Jeannie Ortiz >>> with any questions. ***Please note changes made after the updated repor= t >>> has been generated will not be reflected until the client is re-audited= and >>> an updated report is generated. >>> >>> >>> >>> Please click here >>> to >>> review the updated audit tracker. >>> >>> >>> >>> - West Division currently has the largest open balance at over $6k >>> in total with $55.71 open for clients with start dates in May 2024 = =E2=80=93 June >>> 2024 and has the largest # of clients that have started services in = need of >>> attention at 23. >>> - Canada Division currently has the second largest open balance at >>> over $1.1k in total with $0.00 open for clients with start dates in = May >>> 2024 - June 2024. >>> - East Division currently has the second largest # of clients that >>> have started services in need of attention at 13. >>> >>> >>> >>> >>> >>> *Approx $8k open balance due for clients with a missing CCA or payment >>> authorization forms. $125.09 open balance for clients with start dates = in >>> May 2024 - June