No they wouldn't be able to bill our insurance directly.
Do we have an idea as to how bad of shape our client is as a result of this
incident?
On Tue, Aug 20, 2024 at 9:49 AM Diane Mockenhaupt <dmockenhaupt@thekey.com>
wrote:
> Hello,
>
> No, they have not provided any medical costs yet. He was asking if
> the hospital should be billing our insurance.
> The incident report and Workers Comp Claim are attached.
>
>
> On Tue, Aug 20, 2024 at 10:48 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Diane,
>>
>> Yes, let's work with @Steve Koyanagi <skoyanagi@thekey.com> in legal on
>> this. Have they informed us of the medical costs yet?
>>
>> Steve please see Diane's email below. Did Jennifer Piper review this
>> situation with you prior to her departure?
>>
>> Thanks
>>
>> On Tue, Aug 20, 2024 at 11:07 AM Diane Mockenhaupt <
>> dmockenhaupt@thekey.com> wrote:
>>
>>> Tim,
>>>
>>> Do you know who I should contact for this situation?
>>>
>>> On Sunday, August 4, 2024, our caregiver, Lynn Thorton, fainted.
>>> Unfortunately, she landed on our client, pushing the client’s chair over.
>>> The client was injured and taken to the hospital where she spent several
>>> nights. We got the message from Frax, reporting the client’s POA/nephew
>>> had asked “what are we going to do about it”. Jennifer Piper called me
>>> before I had a chance to reach out to the POA and told me to inform him
>>> that TheKey will cover the medical costs. Which I did. I was going to reach
>>> out to legal to ask how to proceed, but Jenniffer said she would manage.
>>>
>>> The client is Eleanor Goldsmith. Her nephew is James McVee. We did
>>> create a Worker's Comp report saying the client was injured but the
>>> caregiver was not. Claim Number 040379-040379000272
>>>
>>> Thank you,
>>> Diane
>>>
>>> --
>>> Diane Mockenhaupt
>>> General Manager, Chicago Office
>>> *Please note my email has changed:*
>>> dmockenhaupt@TheKey.com <Diane.Mockenhaupt@TheKey.com>
>>> (224) 808-0607
>>> (847) 853-7777
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>