Fwd: 165374 Gregory Grager - FIN-WELCOME CALL - [#1062496]

From
Alejandro Aponte <clientservice@thekey.com>
To
dmockenhaupt@thekey.com, nhopkins@thekey.com
CC
jeannie.ortiz@thekey.com, william.schmiedeknecht@thekey.com, lito.delapena@thekey.com, tt@thekey.com
Date
Wed, 05 Mar 2025 21:07:30 +0000
Folder
INBOX
----==_mimepart_67c8bd1271445_20e3fce609c2a343998158 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello Team, Just touching base here, have you been able to secure che= ck payer approval from both Tim, and Laszlo our VP of Finance?=C2=A0 = Location: Chicago "Thank you for uploading the missing documents need= ed to audit this new client. However, I noticed that it is hand written o= n our contract that the client is going to be paying by check. Can you pl= ease upload the approval email from both the regional manager and Laszlo = our VP of Finance? All check payers must be approved by these two sources= . " ltci@thekey.com Long Term Care Insurance Customer Service - (85= 5)-205-8007 Long Term Care Insurance Fax - (813) 693-5625 Billing@the= key.com 866-226-1702 =C2=A0 =C2=A0 = = On Fri, 28 Feb at 4:08 PM , Alejandro Aponte wrote: = = Hello again, = = Thank you for uploading the missing documents needed to audit this new c= lient. However, I noticed that it is hand written on our contract that th= e client is going to be paying by check. Can you please upload the approv= al email from both the regional manager and Laszlo our VP of Finance? All= check payers must be approved by these two sources.=C2=A0 = = = = = = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 = = Billing@thekey.com 866-226-1702 = =C2=A0 = = =C2=A0 = = = = = = = On Wed, 19 Feb at 9:14 PM , Gregory Grager w= rote: = Date Created = NetSuite ID = Clearcare ID = Caretree ID = Patient Name = Division = Region = location = URL = Priority = First Completed Shift Date = Start Month = Normal Bill Rate on CCA=C2=A0 = Bill Rate on CCA Match Client Billing Policy? = Bill Rate on CCA Match First Scheduled Shift? = Is OT Verbiage included in CCA? = Does OT in Billing Policy Match Agency OT Settings? = Current Status = Date Completed/ Identified Deactivated = Initial Audit- Signed Consent Agreement or contract on File? = Initial Audit- Payment Authorization on File? = Special Handling Alert? = Signed Consent Agreement or Contract on File? (As of last audit) = Current Consent Agreement? = CCA Comment = Date CCA was uploaded = Date CCA was signed = Wet-Sign or E-Sign = Payment Authorization on File?=C2=A0 (As of last audit) = PAF Comment = Date PAF was uploaded = Date PAF was signed = Wet-Sign or E-Sign = CCA signed by a Power of Attorney (POA)? = "Email Invoices" and Payer Contacts Added to Versapay = LTC/LTC AOB Tag, on Consent Agreement or on Payment Auth Form Email LTCi= @thekey.com = Ticket# created - notified to LTC = Payment Method Added to Versapay (All should be added to Autopay) = Is Client Enrolled in Autopay? = Do not apply Credit Card surcharge? = CC PAF Form Redacted?=C2=A0 = Client/Payer Invited to Versapay? = Deposit or Advanced Payment Needs Processing = Tag Added in NetSuite? = Interest seen on CCA? = Last Audited By = Last Audited On = FIN Welcome Call Ticket# = PS

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