--0000000000008cef59062f9f1329 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Alejandro, We have not yet got check pay permission and may not be continuing with the client. We are working on getting everything settled. Thanks, Diane On Wed, Mar 5, 2025 at 3:07=E2=80=AFPM Alejandro Aponte wrote: > Hello Team, > > Just touching base here, have you been able to secure check payer approva= l > from both Tim, and Laszlo our VP of Finance? > > Location: Chicago > > "Thank you for uploading the missing documents needed to audit this new > client. However, I noticed that it is hand written on our contract that t= he > client is going to be paying by check. Can you please upload the approval > email from both the regional manager and Laszlo our VP of Finance? All > check payers must be approved by these two sources. " > > > ltci@thekey.com > Long Term Care Insurance Customer Service - (855)-205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > *Billing@thekey.com * > *866-226-1702* > > > > On Fri, 28 Feb at 4:08 PM , Alejandro Aponte > wrote: > Hello again, > > Thank you for uploading the missing documents needed to audit this new > client. However, I noticed that it is hand written on our contract that t= he > client is going to be paying by check. Can you please upload the approval > email from both the regional manager and Laszlo our VP of Finance? All > check payers must be approved by these two sources. > > > ltci@thekey.com > Long Term Care Insurance Customer Service - (855)-205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > *Billing@thekey.com * > *866-226-1702* > > > > > On Wed, 19 Feb at 9:14 PM , Gregory Grager > wrote: > Date Created NetSuite ID Clearcare ID Caretree ID Patient Name Division > Region location URL Priority First Completed Shift Date Start Month Norma= l > Bill Rate on CCA Bill Rate on CCA Match Client Billing Policy? Bill Rate > on CCA Match First Scheduled Shift? Is OT Verbiage included in CCA? Does > OT in Billing Policy Match Agency OT Settings? Current Status Date > Completed/ Identified Deactivated Initial Audit- Signed Consent Agreement > or contract on File? Initial Audit- Payment Authorization on File? Specia= l > Handling Alert? Signed Consent Agreement or Contract on File? > (As of last audit) Current Consent Agreement? CCA Comment Date CCA was > uploaded Date CCA was signed Wet-Sign or E-Sign Payment Authorization on > File? > (As of last audit) PAF Comment Date PAF was uploaded Date PAF was signed = Wet-Sign > or E-Sign CCA signed by a Power of Attorney (POA)? "Email Invoices" and > Payer Contacts Added to Versapay LTC/LTC AOB Tag, on Consent Agreement or > on Payment Auth Form > Email LTCi@thekey.com Ticket# created - notified to LTC Payment Method > Added to Versapay (All should be added to Autopay) Is Client Enrolled in > Autopay? Do not apply Credit Card surcharge? CC PAF Form Redacted? Clien= t/Payer > Invited to Versapay? Deposit or Advanced Payment