Re: Pay Issue

From
Germaine Daniels <germaine.daniels@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Irin Eva <irin.eva@thekey.com>, Carolina Orosa <corosa@thekey.com>, Claudia Vasquez <claudia.vasquez@thekey.com>
Date
Fri, 14 Jul 2023 16:24:25 -0700
Folder
INBOX
--0000000000008eaa4c06007ac043 Content-Type: multipart/alternative; boundary="0000000000008eaa4b06007ac042" --0000000000008eaa4b06007ac042 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I don't understand. The employee is receiving another payment and may need to pay back the difference if the first payment isn't rejected from the bank. Reason being a payment was already sent to the employee bank account on file and Carolina sent a Etransfer today for the employee. An adjustment will need to be made either way. Regards, Germaine Daniels *Payroll Director *germaine.daniels@thekey.com Phone: 562-784-1800 TheKey.com [image: TheKey] On Fri, Jul 14, 2023 at 12:02=E2=80=AFPM Timothy Thomas wro= te: > Thanks Irin, > > So to confirm no advance is being made, we're correcting payroll from thi= s > week. > > On Fri, Jul 14, 2023 at 2:55=E2=80=AFPM Irin Eva wr= ote: > >> Hi Carolina, >> >> Her amts are - $1915.77 >> >> Also, I have attached a screenshot of the pay statements -. >> >> [image: image.png] >> >> >> @Claudia Vasquez Pls note that your banking >> info is not incorrect. >> >> The problem is the account number's first 3 digits missing from the >> online record you provided. I confirmed with @Carolina Orosa >> that the account number she paid you last 2 years. >> >> Pls send us a copy of the void check to update your records. We don't >> accept online banking info. >> >> Also, Pls see the screenshot that Carolina gave us and that you send us: >> >> You provided: >> >> [image: image.png] >> >> Carolina Provided: >> >> [image: image.png] >> >> Thanks, >> Irin >> >> On Fri, Jul 14, 2023 at 2:40=E2=80=AFPM Carolina Orosa wrote: >> >>> Hi, >>> >>> Please just let me know amount to be transferred. >>> >>> Sent from my iPhone >>> >>> On Jul 14, 2023, at 11:36 AM, Germaine Daniels >> germaine.daniels@thekey.com> wrote: >>> >>> =EF=BB=BF >>> Hi Tim, >>> >>> Yes, based on your request we will have Carolina issue an E transfer. >>> Carolina can issue the payment for Claudia. What information do you nee= d? >>> Germaine Daniels >>> >>> *Payroll Director *germaine.daniels@thekey.com >>> Phone: 562-784-1800 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Fri, Jul 14, 2023 at 11:12=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Germaine, can we issue an advance for this current pay period (july >>>> 10-14) so Claudia has some funds for the next few days as we work this= out? >>>> >>>> >>>> >>>> On Fri, Jul 14, 2023 at 2:09 PM Claudia Vasquez >>> claudia.vasquez@thekey.com> wrote: >>>> >>>>> Hi Germaine, >>>>> >>>>> With all due respect the information Irin sent me this morning was th= e >>>>> wrong account number which she later had updated by the time she spok= e with >>>>> Carolina as I had sent her a screenshot of my bank information. I spo= ke >>>>> with my bank and they have no trace of any deposit nor pending from T= heKey. >>>>> >>>>> Kind regards, >>>>> >>>>> Claudia >>>>> >>>>> On Fri, Jul 14, 2023 at 11:00=E2=80=AFAM

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