Thanks Ethan
Sent from Angie's iPhone
> On May 27, 2022, at 11:49 AM, Ethan Stein <ethan.stein@thekey.com> wrote:
>
>
> Good morning, I have scheduled time today with Brian on the timing of cutting credit cards and will be pointing to this (and other examples) to support my request to slow down the card cutoff until we can better get our arms around alternative payment methods. I anticipate some kind of compromise where we make sure to retain 1 - 2 cards at all offices in the near term but drop most cards. Regardless of the approach there will be clear communication on when it will occur prior to cards being cut off, with the goal in mind of reducing expenses and increasing reporting visibility, not disrupting business.
>
> Regards,
> Ethan Stein, CFA
> Treasurer
> TheKey.com
>
>
>
>> On Thu, May 26, 2022 at 6:53 PM Angie Markwell <angie.markwell@thekey.com> wrote:
>> Hi Ethan - plan for Canada?
>>
>>> On Thu, May 26, 2022 at 4:10 PM Timothy Thomas <tt@thekey.com> wrote:
>>> Any news here? Are cards still being turned off next friday?
>>>
>>>> On Tue, May 24, 2022 at 9:35 AM Angie Markwell <angie.markwell@homecareassistance.com> wrote:
>>>> Have to do more research on this. Stay tuned.
>>>>
>>>> Sent from Angie's iPhone
>>>>
>>>>>> On May 24, 2022, at 9:22 AM, Timothy Thomas <tt@thekey.com> wrote:
>>>>>>
>>>>>
>>>>> Before I distribute this to the local leaders can you please confirm that the Vcom service will work in Canada?
>>>>>
>>>>>> On Sun, May 22, 2022 at 11:25 PM Angie Markwell <angie.markwell@homecareassistance.com> wrote:
>>>>>> Sharing expectations on vendors moving forward - please keep sending me all issues so we can resolve - let’s avoid CC please. Thank you.
>>>>>>
>>>>>> Sent from Angie's iPhone
>>>>>>
>>>>>> Begin forwarded message:
>>>>>>
>>>>>>> From: an.ly@thekey.com
>>>>>>> Date: May 22, 2022 at 10:24:28 PM EDT
>>>>>>> To: Brian Scott <bscott@thekey.com>, Angie Markwell <angie.markwell@homecareassistance.com>, it@thekey.com
>>>>>>> Cc: Ethan Stein <ethan.stein@thekey.com>
>>>>>>> Subject: RE: Your Comcast Business account is past due
>>>>>>>
>>>>>>>
>>>>>>> Hi Brian/Angie,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> A check will be issued and mailed out on Tuesday.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Communication and internet vendors will be added to our Vcom to process for payment. Vcom works with these vendors and have their bills uploaded into their website. Vcom will pay them on behalf o. Please include it@thekey.com and itsupport@thekey.com help assist to set up new account in Vcom.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> For others utilities beside Communication and Internet, please have the vendors email AP to process via our AP inbox: ap-invoices@thekey.com. With vendors with less turnaround time, please set them up to send their bills to our rush AP inbox : rush-payments@thekey.com.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @it@thekey.com – Hi Gabriel - Please assist to add the attached Comcast account in Vcom. Thanks!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please let me know if you have any questions or concerns. Feel free to cc me for visibility on rush items.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thank you,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> An Ly
>>>>>>>
>>>>>>> Accounts Payable Manager
>>>>>>>
>>>>>>> an.ly@thekey.com
>>>>>>>
>>>>>>> TheKey.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> From: Brian Scott <bscott@thekey.com>
>>>>>>> Sent: Friday, May 20, 2022 6:22 PM
>>>>>>> To: Angie Markwell <angie.markwell@homecareassistance.com>; An Ly <an.ly@thekey.com>
>>>>>>> Cc: Ethan Stein <ethan.stein@thekey.com>
>>>>>>> Subject: Re: Your Comcast Business account is past due
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Looping in An to provide feedback on how AP will improve our turnaround time on payments for utilities and office invoices as we move them off credit cards.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Fri, May 20, 2022 at 8:46 PM Angie Markwell <angie.markwell@homecareassistance.com> wrote:
>>>>>>>
>>>>>>> Hi there - am sharing we will be moving away from CC for stuff like this and this is the concern I keep hearing. We don’t appear to pay timely. If there is something we should be doing differently let me know. Thanks and have a great weekend.
>>>>>>>
>>>>>>> Sent from Angie's iPhone
>>>>>>>
>>>>>>>
>>>>>>> Begin forwarded message:
>>>>>>>
>>>>>>> From: Cathy Goffredo <catherine.goffredo@thekey.com>
>>>>>>> Date: May 20, 2022 at 8:13:34 PM EDT
>>>>>>> To: Angie Markwell <angie.markwell@thekey.com>
>>>>>>> Subject: Fwd: Your Comcast Business account is past due
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Hi Angie
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> This was the example I mentioned on our call today. Our Comcast Internet bill is still not paid. As of today, our balance is $732.04.I forwarded this to Rush Payments on May 16th
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Cathy Goffredo
>>>>>>>
>>>>>>> Regional Director PA & NJ
>>>>>>>
>>>>>>> C. 267-406-5844
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Note my new email address:catherine.goffredo@TheKey.com
>>>>>>>
>>>>>>> TheKey.com (formerly Daughterly Companions)
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> ---------- Forwarded message ---------
>>>>>>> From: Cathy Goffredo <catherine.goffredo@thekey.com>
>>>>>>> Date: Mon, May 16, 2022 at 11:45 AM
>>>>>>> Subject: Fwd: Your Comcast Business account is past due
>>>>>>> To: Rush Payments <rush-payments@homecareassistance.com>, Audra Williams <audraw@thekey.com>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Hello AP,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We had sent the information to Rush Payments to get the Daughterly Companions Comcast bill paid. Can you tell me if this was paid?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Cathy Goffredo
>>>>>>>
>>>>>>> Regional Director PA & NJ
>>>>>>>
>>>>>>> C. 267-406-5844
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Note my new email address:catherine.goffredo@TheKey.com
>>>>>>>
>>>>>>> TheKey.com (formerly Daughterly Companions)
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> ---------- Forwarded message ---------
>>>>>>> From: Comcast Business <online.communications@alerts.comcast.net>
>>>>>>> Date: Sun, May 15, 2022 at 1:16 PM
>>>>>>> Subject: Your Comcast Business account is past due
>>>>>>> To: <Catherine.goffredo@thekey.com>, <cjeffrey@daughterlycompanions.com>, <info@daughterlycompanions.com>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Important Information About Your Comcast Business Account
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> An important message about your Comcast Business service
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Your Comcast Business account is past due.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Our records indicate there is a past due balance on your Comcast Business account. Please sign in to My Account to make a payment.
>>>>>>>
>>>>>>> Account Number Ending in: 3545
>>>>>>> Amount Past Due: $362.62
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> PAY NOW
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> If you have any questions regarding your bill, please visit the Billing section of our Support site.
>>>>>>>
>>>>>>> Thank you for being a valued Comcast Business customer.
>>>>>>>
>>>>>>> b0364e89-86a2-45e1-8274-199d8a9c4f75
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Sincerely,
>>>>>>>
>>>>>>> Comcast Business
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Do not reply to this email, as this inbox is not monitored.
>>>>>>>
>>>>>>> This is a service-related email. Comcast will occasionally send you service-related emails to provide you with information about your service, including information about service upgrades and new benefits.
>>>>>>>
>>>>>>> © 2020 Comcast. All rights reserved.
>>>>>>>
>>>>>>> Comcast respects your privacy. For a complete description of our privacy policy, click here.
>>>>>>>
>>>>>>> Comcast
>>>>>>> One Comcast Center
>>>>>>> 1701 JFK Blvd., Philadelphia, PA 19103-2838
>>>>>>> Attn: Business Services
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> Please note my email has changed:
>>>>> tt@TheKey.com
>>>>> (514) 591-9387
>>>>> TheKey.com
>>>>>
>>>
>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> Please note my email has changed:
>>> tt@TheKey.com
>>> (514) 591-9387
>>> TheKey.com