--00000000000034c66405fa2dd6e5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Okay please ensure that Tim Sr knows this as he is the one putting through creditcard transition. thank you, On Tue, Apr 25, 2023 at 3:06=E2=80=AFPM Vincenzo Nesparoli wrote: > No! > > On Tue, Apr 25, 2023 at 11:55=E2=80=AFAM Ali Malik = wrote: > >> @Vincenzo Nesparoli Were these invoices >> charged before? If so we cannot adjust the invoice , we would need to >> provide a credit memo. >> >> thanks >> >> On Tue, Apr 25, 2023 at 2:50=E2=80=AFPM Vincenzo Nesparoli > vincenzo.nesparoli@thekey.com> wrote: >> >>> All invoices where a credit card fee of 2% was charged have been >>> corrected. The corrected invoices were sent. >>> >>> On Tue, Apr 25, 2023 at 11:22=E2=80=AFAM Ali Malik wrote: >>> >>>> Thank you Joey, >>>> >>>> Initially we did not have clients on creditcard. Maybe only 1. >>>> >>>> Now we have quite a few. >>>> >>>> @Vincenzo Nesparoli Please make >>>> necessary corrections and do no charge creditcard fee going forward. >>>> >>>> >>>> >>>> On Tue, Apr 25, 2023 at 2:14=E2=80=AFPM Joey Taylor >>>> wrote: >>>> >>>>> Hi Ali, >>>>> >>>>> An email was sent on March 13th (I can forward it if needed) advising >>>>> the following: >>>>> >>>>> "Good Afternoon, >>>>> This is to advise that in Quebec, we are no longer allowed to charge >>>>> a credit card fee (normally 2%) to clients who pay by credit card. >>>>> Please note this is just for Quebec, the rest of Canada will operate = as we >>>>> used to. >>>>> Let me know if you have any questions,". >>>>> >>>>> Thank you, >>>>> >>>>> On Tue, Apr 25, 2023 at 2:12=E2=80=AFPM Vincenzo Nesparoli >>>> vincenzo.nesparoli@thekey.com> wrote: >>>>> >>>>>> Where do we stand on this? Do we charge the credit card fee on not, >>>>>> >>>>>> On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik >>>>>> wrote: >>>>>> >>>>>>> Hi Joey, >>>>>>> >>>>>>> Thank you for this. >>>>>>> >>>>>>> @Timothy Thomas We have always charged clients 2% >>>>>>> fee for creditcard in Quebec. >>>>>>> >>>>>>> Are we changing this now? >>>>>>> >>>>>>> We have recently been getting many creditcard clients onboarding. I >>>>>>> think we might have like 5 now. >>>>>>> >>>>>>> thank you, >>>>>>> >>>>>>> On Tue, Apr 25, 2023 at 2:00=E2=80=AFPM Joey Taylor >>>>>>> wrote: >>>>>>> >>>>>>>> Hey Ali, >>>>>>>> >>>>>>>> Just a reminder it is illegal to charge clients credit card fees i= n >>>>>>>> Quebec so any client paying credit card should not be absorbing fe= es. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> >>>>>>>> On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis >>>>>>> mlicoudis@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hello Ali, >>>>>>>>> >>>>>>>>> I was just speaking with daughter, Suzanne, apparently she has >>>>>>>>> been charged credit card fees, can you please resend the invoice = without >>>>>>>>> the fees. Thank you. >>>>>>>>> >>>>>>>>> Best, >>>>>>>>> Maria >>>>>>>>> >>>>>>>>> >>>>>>>>> *Maria Licoudis RN* >>>>>>>>> >>>>>>>>> *Cl