--0000000000004ebd18063ba32db2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Venus, Can we get CCA filled out with the Responsible Party corrected. Thanks, Diane On Tue, Aug 5, 2025 at 2:22=E2=80=AFPM Alejandro Aponte wrote: > Hello again, > > Just touching base here, please let me know if there is an update for the > below. > > We audited this new Chicago client and discovered the person who signed > the consent agreement is not listed under the financial party section of > the agreement. Are you able to please assist in securing an updated conse= nt > agreement that lists Michael under the Financial Responsible Party sectio= n? > > This is important since Michael's name is not listed on consent agreement > and they signed, so we cannot hold Michael to the terms and conditions of > the agreement. Vice Versa, Judiths name is listed on the consent agreemen= t > but they did not sign the agreement, so we cannot hold Judith to the term= s > and conditions either. > > > > Respectfully, > > *Alejandro Aponte* > Finance Onboarding Analyst III | TheKey > > Long Term Care Insurance Customer Service - (855) 205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > Billing Support Customer Service - (866) 226-1702 > Billing Support Email - Billing@thekey.com > > > > On Tue, 29 Jul at 3:42 PM , Alejandro Aponte > wrote: > > Hello agian, > > Just touching base here, please let me know if there is an update for the > below. > > We audited this new Chicago client and discovered the person who signed > the consent agreement is not listed under the financial party section of > the agreement. Are you able to please assist in securing an updated conse= nt > agreement that lists Michael under the Financial Responsible Party sectio= n? > > > > > Respectfully, > > *Alejandro Aponte* > Finance Onboarding Analyst III | TheKey > > Long Term Care Insurance Customer Service - (855) 205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > Billing Support Customer Service - (866) 226-1702 > Billing Support Email - Billing@thekey.com > > > > On Wed, 23 Jul at 1:45 PM , Alejandro Aponte > wrote: > Hello agian, > > Just touching base here, please let me know if there is an update for the > below. > > We audited this new Chicago client and discovered the person who signed > the consent agreement is not listed under the financial party section of > the agreement. Are you able to please assist in securing an updated conse= nt > agreement that lists Michael under the Financial Responsible Party sectio= n? > > > > > > Respectfully, > > *Alejandro Aponte* > Finance Onboarding Analyst III | TheKey > > Long Term Care Insurance Customer Service - (855) 205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > Billing Support Customer Service - (866) 226-1702 > Billing Support Email - Billing@thekey.com > > > > On Mon, 21 Jul at 2:23 PM , Alejandro Aponte > wrote: > Hello Team, > > We audited this new Chicago client and discovered the