----==_mimepart_685b244045188_2393fd410766e3816094c9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable You're welcome!=C2=A0 = = On Tue, 24 Jun at 2:24 PM , Germaine Daniels wrote: = = Hi Tala and Roxana, = = Thank you both so much for all your help in getting this resolved! = = Best, = = Germaine Daniels = = Director Payroll | TheKey = Email: germaine.daniels@thekey.com = Mobile: 562.784.1800 = = = = = = = On Tue, Jun 24, 2025 at 11:14=E2=80=AFAM Tala Barakat wrote: = = = Great news! And we=E2=80=99re happy to support. You=E2=80=99re welcome!=C2= =A0 = Tala Barakat Product Owner = = = = = = = = = On Tue, Jun 24, 2025 at 13:38 Irin Eva wrote: = = = = Thank you all for your help today. We truly appreciate your support in r= esolving this issue. = = I'm happy to report that Montreal is also working now. = = Thanks, = Irin = = = On Tue, Jun 24, 2025 at 1:30=E2=80=AFPM Tala Barakat wrote: = = = = Hi Team, = = Just an update on the cause of the issue:=C2=A0There was an update that = was put in place over the weekend. In order to resolve the issue they = needed to roll back the update, which required a bit of time. Both sites = are functioning as Roxana mentioned. Please let us know if anything else = comes up. = = = Best, = = Tala Barakat Product Owner = = = = = = = = On Tue, Jun 24, 2025 at 12:40=E2=80=AFPM Roxana Cruz wrote: = = = = = You're welcome! I will let you know when Montreal is good to run as well= .=C2=A0 = = = = = On Tue, 24 Jun at 12:39 PM , Irin Eva wrote: = = Hi Roxana, = = It's working now! Thank you so much for your help today. We really appre= ciate it. = = Thanks, = Irin = = = = On Tue, Jun 24, 2025 at 12:34=E2=80=AFPM Roxana Cruz wrote: = = = = = Irin, = = Can you try Vancouver?=C2=A0 = = = = = = = = = = = = -- = For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -=C2=A0= canadapayroll@thekey.com = = Irin Nahar Eva, PCP, PLP (CPM) = Payroll Manager - Canada = 647-932-6409=C2=A0 = irin.eva@thekey.com = = = = = = = = = = = = = = = = = -- = For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -=C2=A0= canadapayroll@thekey.com = = Irin Nahar Eva, PCP, PLP (CPM) = Payroll Manager - Canada = 647-932-6409=C2=A0 = irin.eva@thekey.com ----==_mimepart_685b244045188_2393fd410766e3816094c9 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable You're welcome!=C2=A0 On Tue, 24 Jun at 2:24 PM , Germaine Daniels= <germaine.daniels@thekey.com> wrote: Hi Tala an= d Roxana, Thank you both so much for all your help i= n getting this resolved! Best, Germaine Daniels = <div dir=3D"ltr" style=