--0000000000003927ec05dc146048 Content-Type: text/plain; charset="UTF-8" Thanks Aaron. I'll share the link with her and have her log in to AP again. Thanks, Cheryl On Thu., Apr. 7, 2022, 2:07 p.m. Aaron Baik, wrote: > Hi Cheryl, > > I apologize as I was out of office and still trying to catch up. I have > created her login. She can click this link: > https://homecareassistance.lightning.force.com/ > > Then she can login using her work gmail and password. > > I have also given her access to the AP. > Aaron Baik > Help Desk Specialist > * Please note my email has changed: * > abaik@thekey.com > 650-400-2856 > TheKey.com > [image: TheKey] > > > On Thu, Apr 7, 2022 at 10:41 AM HCA Onboarding > wrote: > >> looping in salesforce and A/P to assist in her access. >> >> Thanks, >> >> Lori >> >> On Thu, Apr 7, 2022 at 12:31 PM Cheryl Cartwright > ccartwright@homecareassistance.com> wrote: >> >>> Hi All, >>> >>> I have emailed and sent in Fresh Desk tickets but Sydney still does not >>> have access to AP or Salesforce. She can log into AP but is unable to view >>> Office Reports for example as she doesn't have permission. >>> >>> Sydney is a CCM and should have the same access to Salesforce and AP >>> that our other CCM Taylor Cleland has if this helps at all. >>> >>> Can you please advice on how we can get this done so we can continue her >>> training? >>> >>> Thanks in advance, >>> >>> Cheryl >>> >> --0000000000003927ec05dc146048 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Aaron. I'll share the link with her and have h= er log in to AP again. Thanks,= Cheryl On Thu., Ap= r. 7, 2022, 2:07 p.m. Aaron Baik, < a= baik@thekey.com > wrote: Hi Cheryl, I apologize as I was out of offi= ce and still trying to catch up. I have created her login. She can click th= is link:=C2=A0 https://homecareassistance.lightning.fo= rce.com/ Then she can login using her work gma= il and password. I have also given her access to t= he AP. Aaron Baik Help Desk Specialist Please note my email has changed: abaik@thekey.com 650-400-2856 TheKey.com </