--000000000000dcc1fb05dc14599d Content-Type: text/plain; charset="UTF-8" Hi Cheryl, I apologize as I was out of office and still trying to catch up. I have created her login. She can click this link: https://homecareassistance.lightning.force.com/ Then she can login using her work gmail and password. I have also given her access to the AP. Aaron Baik Help Desk Specialist * Please note my email has changed: * abaik@thekey.com 650-400-2856 TheKey.com [image: TheKey] On Thu, Apr 7, 2022 at 10:41 AM HCA Onboarding wrote: > looping in salesforce and A/P to assist in her access. > > Thanks, > > Lori > > On Thu, Apr 7, 2022 at 12:31 PM Cheryl Cartwright ccartwright@homecareassistance.com> wrote: > >> Hi All, >> >> I have emailed and sent in Fresh Desk tickets but Sydney still does not >> have access to AP or Salesforce. She can log into AP but is unable to view >> Office Reports for example as she doesn't have permission. >> >> Sydney is a CCM and should have the same access to Salesforce and AP that >> our other CCM Taylor Cleland has if this helps at all. >> >> Can you please advice on how we can get this done so we can continue her >> training? >> >> Thanks in advance, >> >> Cheryl >> > --000000000000dcc1fb05dc14599d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, I apologize as I was out of = office and still trying to catch up. I have created her login. She can clic= k this link:=C2=A0 https://homecareassistance.lightning.force.com/ = Then she can login using her work gmail and password. I have also given her access to the AP. Aaron Baik Help Desk Specialist Please note my email has changed: abaik@thekey.com 650-400-2856 TheKey.com On Thu, Apr 7, 2022 at 10:41 AM HCA Onboardin= g < hcaonboarding@thekey.com > wrote: <blockquote class=3D"gmail_quote" style=3D"margin