Re: Winnipeg AR Outstanding Balances - Disputed or No Response to outreach

From
Chuck Terlesky <cterlesky@thekey.com>
To
John Janiga <john.janiga@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Fri, 15 Mar 2024 13
Folder
INBOX
--0000000000004ba9270613b8211f Content-Type: multipart/alternative; boundary="0000000000004ba9260613b8211e" --0000000000004ba9260613b8211e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, We will write off both St. Goddard accounts - I have a call with Brian next week - and we will look at the other two clients and get back to you by EOD March 19th. Regards, Chuck On Tue, Mar 12, 2024 at 9:10=E2=80=AFAM John Janiga wrote: > Hello Chuck and Tim, > > Here is a list of Winnipeg deactivated clients with balances remaining > either in dispute or no response to collections. > > Lange, Allie and Jack - $2,382.13 ( Disputes Believes we already have thi= s > amount and states our accounting ( Ali ) was terrible. > [image: image.png] > > Page, Martie - $1,785.00 - No response received from listed contacts. > [image: image.png] > > St Goddard Gurmit - $1,039.50 - Client's widow states she was misled and > never would have requested a CG hold until husband was released from > hospital if she knew of the full daily charge for the hold. Brian B has > notes and we had a zoom meeting with Gurmit and Nadine (Client contact ) > which did not produce any amicable results. > [image: image.png] > St Goddard Miles - $1,182.00 - Same Disputed ( Clients requested credits > for days CG was on hold is larger than what remains due.) > [image: image.png] > > In Addition, clients' deposit was used to pay for disputed invoices and > client states they were never made aware of this transaction at the time. > > Let me know what you both think and I will act accordingly. > > Thank you for your assistance, > > Best, > > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > --=20 Chuck Terlesky B.A., CCPE General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 204-489-6000 TheKey.ca [image: TheKey] --0000000000004ba9260613b8211e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = John, We will write off b= oth St. Goddard accounts - I have a call with Brian next week - and we will= look at the other two clients and get back to you by EOD March 19th. = Regards, Chuck On Tue, Mar 12, 2024 at 9= :10=E2=80=AFAM John Janiga &lt; jo= hn.janiga@thekey.com &gt; wrote: Hello=C2=A0Chuck and Tim,=C2=A0 Here is a list of Winnipeg deactivated clients with balances r= emaining either in dispute or no response to collections.=C2=A0 Lange, Allie and Jack - $2,382.13 ( Disputes Believes we alre= ady have this amount and states our accounting ( Ali ) was terrible.=C2=A0 Page, Martie - $1,785.00 - No resp= onse=C2=A0received from listed contacts.=C2=A0 St Goddard Gurmit - $1,039.50 - Client&#39;s widow states she was = misled and never would have requested a CG hold until husband was released = from hospital if she knew of the full daily charge for the hold. Brian B ha= s notes and we had a zoom meeting with=C2=A0Gurmit and 

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