Re: Winnipeg AR Outstanding Balances - Disputed or No Response to outreach

--000000000000e24b530613ef26a4 Content-Type: multipart/alternative; boundary="000000000000e24b510613ef26a3" --000000000000e24b510613ef26a3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for the update, Chuck! Best Regards, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Fri, Mar 15, 2024 at 3:36=E2=80=AFPM Chuck Terlesky wrote: > Hi John, > > We will write off both St. Goddard accounts - I have a call with Brian > next week - and we will look at the other two clients and get back to you > by EOD March 19th. > > Regards, > Chuck > > On Tue, Mar 12, 2024 at 9:10=E2=80=AFAM John Janiga > wrote: > >> Hello Chuck and Tim, >> >> Here is a list of Winnipeg deactivated clients with balances remaining >> either in dispute or no response to collections. >> >> Lange, Allie and Jack - $2,382.13 ( Disputes Believes we already have >> this amount and states our accounting ( Ali ) was terrible. >> [image: image.png] >> >> Page, Martie - $1,785.00 - No response received from listed contacts. >> [image: image.png] >> >> St Goddard Gurmit - $1,039.50 - Client's widow states she was misled and >> never would have requested a CG hold until husband was released from >> hospital if she knew of the full daily charge for the hold. Brian B has >> notes and we had a zoom meeting with Gurmit and Nadine (Client contact ) >> which did not produce any amicable results. >> [image: image.png] >> St Goddard Miles - $1,182.00 - Same Disputed ( Clients requested credits >> for days CG was on hold is larger than what remains due.) >> [image: image.png] >> >> In Addition, clients' deposit was used to pay for disputed invoices and >> client states they were never made aware of this transaction at the time= . >> >> Let me know what you both think and I will act accordingly. >> >> Thank you for your assistance, >> >> Best, >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> > > -- > Chuck Terlesky B.A., CCPE > General Manager > Winnipeg and Calgary > > Calgary: 403-301-3777 > Winnipeg: 204-489-6000 > > TheKey.ca > > [image: TheKey] > > --000000000000e24b510613ef26a3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank=C2=A0you for the update, Chuck!=C2=A0 = Best Regards,=C2=A0 John Janiga Senior Accounts Receivable Specialis= t john.janiga@thekey.com= 408-647-7538=C2=A0 TheKey.com On Fri, Mar 15, 2024 at 3:36=E2=80=AFPM Chuck Te= rlesky &lt; cterlesky@thekey.com = &gt; wrote: Hi John= , <di= v class=3D"gmail_default"