--000000000000f0f568064d51721d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Congratulations to everyone, big shout out to our Milwaukee CSM Ashley! =F0= =9F=A5=B3 On Wed, Mar 18, 2026 at 2:21=E2=80=AFPM Melani Breach wrote: > Congratulations, everyone! Big shout out to Melissa from Nashville! =F0= =9F=8E=8A=F0=9F=8E=89 > > On Wed, Mar 18, 2026 at 2:13=E2=80=AFPM Matthew Spahn > wrote: > >> Amazing news! Love seeing this praise=E2=80=A6 especially for Yara and R= ita out >> of San Diego! >> >> -- >> >> *Matthew Spahn* >> >> Area Sales Manager | TheKey >> >> Mobile: 858.349.8941 >> >> >> >> >> On Wed, Mar 18, 2026 at 12:08=E2=80=AFPM Bridgett Scherer >> wrote: >> >>> Hi Everyone, >>> >>> We have a *LOT* of wins to cover, so bear with us on the length of this >>> email! >>> >>> Our CSM Pulse NPS continues to stay strong at *90.4*=E2=80=94our >>> highest-performing metric to date. To celebrate, the Quality Team wante= d to >>> highlight a few "best-in-class" moments from our recent surveys. We see >>> every score that comes through, and while we can't fit everyone in this >>> thread, your hard work does not go unnoticed. >>> >>> Check out these highlights: >>> *=F0=9F=8C=9F Maria Licoudis, Montreal*: =E2=80=9CProfessional, thoroug= h evaluation of >>> client, very accommodating with changing schedule requests, and excelle= nt >>> customer service, excellent follow-up >>> >>> *=E2=9C=A8 Cameron MacGregor, Napa:* =E2=80=9CCameron was very good at = explaining Key >>> and the benefits of using your services. He worked very quickly to find= a >>> caregiver that would be a good fit for