--000000000000586d990617026273 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Alyson, Thank you so much for sending this over, i will confirm once communication has been sent out Thank you, Lito Delapena Help Desk Manager * Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 TheKey.com [image: TheKey] On Fri, Apr 26, 2024 at 8:59=E2=80=AFAM Alyson Rohane wrote: > Good morning, Lito - > > Vancouver customers are ready to send the first email communication. Can > you please confirm once these have been completed? > > I have attached the list as of today. > > On Fri, Apr 19, 2024 at 4:31=E2=80=AFPM Alyson Rohane > wrote: > >> Hey, Lito - >> >> I have a quick update for you; We are waiting on the Local Office to >> complete their task (cleaning up duplicate records in ClearCare). This i= s >> resulting in us delaying the customer integration until this is complete= d. >> Once the customers are integrated to Netsuite, I will send over the list= of >> customers, locations and their email addresses. >> >> Have a great weekend! >> >> >> On Thu, Apr 18, 2024 at 10:15=E2=80=AFAM Alyson Rohane >> wrote: >> >>> Thanks for the update, Lito! I am going to be connecting with Frank to >>> turn on the customer integration so we can pull this list for you and t= he >>> local office teams to validate and reference. >>> >>> Once this is completed, I will circle back on this thread. >>> >>> -- >>> *Alyson Rohane* >>> Senior Continuous Improvement Analyst >>> alyson.rohane@thekey.com >>> >>> On Thu, Apr 18, 2024 at 9:12=E2=80=AFAM Lito Delapena >>> wrote: >>> >>>> HI Alyson, >>>> >>>> Thank you so much for sending these over, met with Elizabeth and she >>>> CC'd you on an email to Frank and team regarding a download of the cli= ent >>>> contact details. HD will need this information so we can complete the = email >>>> blast to the clients. >>>> >>>> Thank you, >>>> >>>> Lito Delapena >>>> Help Desk Manager >>>> * Please note my email has changed: * >>>> lito.delapena@thekey.com >>>> >>>> 619-722-8561 Ext. 190013 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Thu, Apr 18, 2024 at 7:17=E2=80=AFAM Alyson Rohane >>>> wrote: >>>> >>>>> =EF=BB=BF >>>>> Good morning, Lito - >>>>> >>>>> With the Canada Go-Live to Netsuite/Versapay project kicking off in >>>>> the next month, our team is working to prepare our systems and client= s for >>>>> a seamless transition. >>>>> >>>>> The next task is to provide our customers under the 5 Canada location= s >>>>> with an update that we will be switching into Versapay soon. These em= ails >>>>> have been revised due to the change in the go-live date. >>>>> >>>>> Below are the locations and the corresponding template. Can you pleas= e >>>>> have your team send these to all customers under the 5 locations by *= EOB >>>>> Friday, April 19th*? After all emails have been sent, you can follow >>>>> up with this thread providing an update. >>>>> >>>>> I have als