--0000000000002865a0061701fdb3 Content-Type: multipart/alternative; boundary="00000000000028659e061701fdb1" --00000000000028659e061701fdb1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, Lito - Vancouver customers are ready to send the first email communication. Can you please confirm once these have been completed? I have attached the list as of today. On Fri, Apr 19, 2024 at 4:31=E2=80=AFPM Alyson Rohane wrote: > Hey, Lito - > > I have a quick update for you; We are waiting on the Local Office to > complete their task (cleaning up duplicate records in ClearCare). This is > resulting in us delaying the customer integration until this is completed= . > Once the customers are integrated to Netsuite, I will send over the list = of > customers, locations and their email addresses. > > Have a great weekend! > > > On Thu, Apr 18, 2024 at 10:15=E2=80=AFAM Alyson Rohane > wrote: > >> Thanks for the update, Lito! I am going to be connecting with Frank to >> turn on the customer integration so we can pull this list for you and th= e >> local office teams to validate and reference. >> >> Once this is completed, I will circle back on this thread. >> >> -- >> *Alyson Rohane* >> Senior Continuous Improvement Analyst >> alyson.rohane@thekey.com >> >> On Thu, Apr 18, 2024 at 9:12=E2=80=AFAM Lito Delapena >> wrote: >> >>> HI Alyson, >>> >>> Thank you so much for sending these over, met with Elizabeth and she >>> CC'd you on an email to Frank and team regarding a download of the clie= nt >>> contact details. HD will need this information so we can complete the e= mail >>> blast to the clients. >>> >>> Thank you, >>> >>> Lito Delapena >>> Help Desk Manager >>> * Please note my email has changed: * >>> lito.delapena@thekey.com >>> >>> 619-722-8561 Ext. 190013 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Thu, Apr 18, 2024 at 7:17=E2=80=AFAM Alyson Rohane >>> wrote: >>> >>>> =EF=BB=BF >>>> Good morning, Lito - >>>> >>>> With the Canada Go-Live to Netsuite/Versapay project kicking off in th= e >>>> next month, our team is working to prepare our systems and clients for= a >>>> seamless transition. >>>> >>>> The next task is to provide our customers under the 5 Canada locations >>>> with an update that we will be switching into Versapay soon. These ema= ils >>>> have been revised due to the change in the go-live date. >>>> >>>> Below are the locations and the corresponding template. Can you please >>>> have your team send these to all customers under the 5 locations by *E= OB >>>> Friday, April 19th*? After all emails have been sent, you can follow >>>> up with this thread providing an update. >>>> >>>> I have also attached the list provided by Joey with the customer's >>>> language preferences for Montreal. Please have your team reference thi= s >>>> when sending the Montreal email. There is a chance that customers are = no >>>> longer active or new ones have been added as this was put together bac= k in >>>> Dec