Re: Home support services in the public sector are GST exempt

From
Sharon Speirs <sspeirs@thekey.com>
To
kristy.poyner@thekey.com
CC
Timothy Thomas <tt@thekey.com>, Michelle Hudgins <michelle.hudgins@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, TheKey Billing <billing@thekey.com>, jeannie.ortiz@thekey.com
Date
Tue, 12 Nov 2024 10:28:04 -0800
Folder
INBOX
📎 image002.png; image003.jpg; image004.jpg
Thanks Kristy
I have gone into the Parent Payer profile and unchecked the "pay tax" box
and hit save, so hopefully that is all that is needed. We do not have any
private pay VCH clients although we do have private pay clients that also
get services from VCH and we do charge them tax at this point.
Sharon

Sharon, Speirs

General Manager

Vancouver, BC

Office: 778.279.3634

sspeirs@thekey.com

TheKey.ca   <https://thekey.ca/>

[image: TheKey]







On Tue, Nov 12, 2024 at 9:50 AM <kristy.poyner@thekey.com> wrote:

> Thank you for the clarification, Tim.
>
>
>
> Looping in New Client Onboarding team for visibility of this client
> population as well.
>
>
>
> @Sharon Speirs <sspeirs@thekey.com> Please adjust the tax setting on the
> parent payer. Snip below for reference from the Parent Payer screen. Let us
> know if you need any assistance with this. When clients are billed to a
> parent payer, the setting for parent payers should be made on the parent
> payers’ profile in ClearCare as the client’s profile only impacts private
> pay billings directly to the client.
>
>
>
>
>
> If billed *privately* in the future, should the VCH clients be billed
> tax? If yes, the clients’ individual profiles should be updated to charge
> tax accordingly and ensure this is not overlooked.
>
>
>
>
>
>
>
> Thank you,
>
> *Kristy Poyner*
>
> Billing Manager
>
> Kristy.Poyner@thekey.com
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Tuesday, November 12, 2024 11:41 AM
> *To:* kristy.poyner@thekey.com
> *Cc:* Sharon Speirs <sspeirs@thekey.com>; Michelle Hudgins <
> michelle.hudgins@thekey.com>; Lito Delapena <lito.delapena@thekey.com>;
> TheKey Billing <billing@thekey.com>
> *Subject:* Re: Home support services in the public sector are GST exempt
>
>
>
> Hi Kristy,
>
>
>
> That was the case until VCH emailed us and confirmed that as a
> government organization they are sales tax exempt. Therefore Sharon and
> team updated clearcare and identified all the clients as tax exempt.
>
>
>
> On Tue, Nov 12, 2024 at 12:29 PM <kristy.poyner@thekey.com> wrote:
>
> Hi Sharon,
>
>
>
> Thank you for looping me in. Tim Thomas previously confirmed on 8/19 tax
> should be billed to Vancouver Coastal Health. VCH has also been billed tax
> historically and paid without issue. Snip of historical invoice for
> reference.  @Timothy Thomas <tt@thekey.com> can you please clarify if tax
> should be billed for Vancouver Coastal Health?
>
>
>
>
>
>
>
> Thank you,
>
> *Kristy Poyner*
>
> Billing Manager
>
> Kristy.Poyner@thekey.com
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
> *From:* Sharon Speirs <sspeirs@thekey.com>
> *Sent:* Tuesday, November 12, 2024 11:19 AM
> *To:* Kristy Poyner <kristy.poyner@thekey.com>
> *Cc:* Michelle Hudgins <michelle.hudgins@thekey.com>; Lito Delapena <
> lito.delapena@thekey.com>; Timothy Thomas <tt@thekey.com>
> *Subject:* Fwd: Home support services in the public sector are GST exempt
>
>
>
> Good morning Kristy
>
> I am forwarding this to you as an ask from Michelle so we can decide what
> to do with the outstanding "tax" amount on these invoices.
>
> This is the email that was sent from VCH so after that I let Tim know I
> was going to change all the VCH currently and going forward to be non
> taxable by unchecking the box in clear care.
>
> I just want to make sure that you are good with this and that we can
> revise these invoices and not send them if we are not supposed to be
> charging tax. I apologize as I should have included you once I received the
> email from VCH.
>
> Let me know
>
> Sharon
>
>
>
> *Sharon, Speirs*
>
>
>
> General Manager
>
> Vancouver, BC
>
> Office: 778.279.3634
>
> sspeirs@thekey.com
>
>
>
> *TheKey.ca*   <https://thekey.ca/>
>
>
>
> [image: TheKey]
>
>
>
>
>
>
>
>
>
>
>
> ---------- Forwarded message ---------
> From: *Sharon Speirs* <sspeirs@thekey.com>
> Date: Fri, Nov 8, 2024 at 12:27 PM
> Subject: Fwd: Home support services in the public sector are GST exempt
> To: Michelle Hudgins <michelle.hudgins@thekey.com>
> Cc: Timothy Thomas <tt@thekey.com>, Lito Delapena <
> lito.delapena@thekey.com>
>
>
>
> Hi all
>
> This is the email  I was talking about and after that I went and changed
> all the Well Sky settings so invoices do not have tax. Should we be sending
> them revised invoices for July just for the tax when they never should have
> been paying it in the first place?
>
>  It does not take care of all of the invoices but it does for the ones
> attached.
>
> Let me know what is the best course of action
>
> Sharon
>
>
>
> *Sharon, Speirs*
>
>
>
> General Manager
>
> Vancouver, BC
>
> Office: 778.279.3634
>
> sspeirs@thekey.com
>
>
>
> *TheKey.ca*   <https://thekey.ca/>
>
>
>
> [image: TheKey]
>
>
>
>
>
>
>
>
>
>
>
> ---------- Forwarded message ---------
> From: *Sharon Speirs* <sspeirs@thekey.com>
> Date: Mon, Oct 7, 2024 at 10:48 AM
> Subject: Re: Home support services in the public sector are GST exempt
> To: Testino, Costanza [VCH] <costanza.testino@vch.ca>
>
>
>
> Good morning!
>
> Oh my gosh, I don't think we have been doing that since we started, I am
> very sorry. It will take me this week to get that rectified but going
> forward for the next billing period we will ensure no G.S.T is on any of
> the invoices.
>
> Kind regards
>
> Sharon
>
>
>
> *Sharon, Speirs*
>
>
>
> General Manager
>
> Vancouver, BC
>
> Office: 778.279.3634
>
> sspeirs@thekey.com
>
>
>
> *TheKey.ca*   <https://thekey.ca/>
>
>
>
> [image: TheKey]
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Mon, Oct 7, 2024 at 10:17 AM Testino, Costanza [VCH] <
> costanza.testino@vch.ca> wrote:
>
> Hello all,
>
>
>
> This is a kind reminder that GST should not be included in home support
> invoices sent to the Health Authority. Per Excise Tax Act
> <https://laws-lois.justice.gc.ca/eng/acts/E-15/page-120.html#h-200861>,
> home care services in the public sector are tax exempt.
> https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/gi-166/application-gst-hst-home-care-services.html
>
>
>
> Should you have any questions, please feel free to reach out.
>
>
>
> Kind regards,
>
>
>
> Costanza
>
>
>
> *Costanza Testino*
>
> Leader, Contract Advisory
>
> Contract Management Office
>
> *Vancouver Coastal Health*
>
>
>
> mobile     778 558 2403
>
> e-mail      costanza.testino@vch.ca
>
>
>
> I acknowledge that my place of work lies on the traditional and unceded
> territory of the Coast Salish Peoples, including the Musqueam, Squamish,
> and Tsleil-Waututh Nations. The content of this e-mail is confidential and
> may be privileged. If you receive this e-mail in error, please contact the
> sender and delete it immediately.
>
>
>
>
>
>
>
>

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