This is a multipart message in MIME format. ------=_NextPart_000_014F_01DA871C.8CB42060 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0150_01DA871C.8CB42060" ------=_NextPart_001_0150_01DA871C.8CB42060 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Good Morning All NetSuite integrated subsidiaries & locations have transitioned to Chase Paymentech. Those excluded from this move (for now) are Montreal, Oakville & Waterloo, Winnipeg, and Vancouver. If there are any questions please let me know. Prior to the change clients would see "VSP Home Care" on their Card/Checking account. Moving forward, they will see "THEKEY MANAGEMENT LLC" on their Card/Checking account. Kind regards- Elizabeth Clark Director, CI & Transformation Long Term Care Insurance, Onboarding TheKey Office|Cell : 619-822-4855 eclark@thekey.com TheKey.com From: eclark@thekey.com Sent: Friday, March 15, 2024 12:42 PM To: generalmanagers@thekey.com; regionaldirectors@thekey.com Cc: 'Laszlo Kovacs' Subject: Merchant Services Change- Card & ACH Payment Processor for Customer Payments Good Afternoon- Reaching out to inform you of a change to our merchant service provider, moving away from Versapay, now partnering with Chase Paymentech. While this change is almost completely transparent to our customers there will be one small customer facing change, for those who monitor their banking activity. This change should have no impact on any other payment processes. Prior to the change clients would see "VSP Home Care" on their Card/Checking account. Moving forward, they will see "THEKEY MANAGEMENT LLC" on their Card/Checking account. The below divisions transitioned today; Our goal is to transition all remaining entities by the end of next week. Please feel free to reach out if you have any questions or concerns. Thank you - Kind regards- Elizabeth Clark Director, CI & Transformation Billing Help Desk Long Term Care Insurance Onboarding TheKey Office|Cell : 619-822-4855 eclark@thekey.com TheKey.com ------=_NextPart_001_0150_01DA871C.8CB42060 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable v\:* = {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1: