----==_mimepart_67a22629a959c_2073fa449f9d2c4209666 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning, I am following up again on my previous emails as this i= s now my 5th attempt. Although a new PAF has been uploaded, we still have= a different Cardholder Name than the name of the signer.=C2=A0 = In order to be compliant with our legal and payment processing policies, = we will need to obtain a PAF that has the signature of the person whose p= ayment information is provided, authorizing us to charge their account. A= lternatively, we will need proof that the signer is authorized to use the= provided payment information. This can be verified by having the signer = listed on the account (e.g., by providing a voided check) or by submittin= g a copy of a POA granting the signer authority to use the payment inform= ation. Without formal documentation verifying this authorization, we = will be in violation of PCI compliance standards. This exposes us to pote= ntial security risks and leaves us vulnerable if the client decides to di= spute any charges. Without proof of authorization, we would be unable to = properly defend against such claims, which could result in significant le= gal and financial consequences. Thanks for your help!=C2=A0 DeAnna B= rown ltci@thekey.com Long Term Care Insurance Customer Service - (855)-2= 05-8007 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com = 866-226-1702 = = On Fri, 31 Jan at 10:49 AM , DeAnna Brown wrote: = = Good Morning, = = I am following up on my previous email. It appears that a new PAF has be= en uploaded, but we still have a different Cardholder Name than the name = of the signer.=C2=A0 = = = = In order to be compliant with our legal and payment processing policies,= we will need to obtain a PAF that has the signature of the person whose = payment information is provided, authorizing us to charge their account. = Alternatively, we will need proof that the signer is authorized to use th= e provided payment information. This can be verified by having the signer= listed on the account (e.g., by providing a voided check) or by submitti= ng a copy of a POA granting the signer authority to use the payment infor= mation. = = Without formal documentation verifying this authorization, we will be in= violation of PCI compliance standards. This exposes us to potential secu= rity risks and leaves us vulnerable if the client decides to dispute any = charges. Without proof of authorization, we would be unable to properly d= efend against such claims, which could result in significant legal and fi= nancial consequences. = = Thanks for your help!=C2=A0 = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-22= 6-1702 = = = = On Fri, 24 Jan at 6:57 PM , DeAnna Brown wrote: = = Hi Timon- Happy Friday!=C2=A0 = = Checking back on my last email -=C2=A0Upon