--00000000000013c3ca05dfc97ab6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hoping you might give me some insight to the concerns that are red or yellow. ---------- Forwarded message --------- From: Medallia Feedback Date: Tue, May 24, 2022 at 3:00 PM Subject: Weekly Caregiver Exceptions Report To: Based on feedback, client and caregiver feedback is separated into 2 separate reports. This caregiver exception report includes all detractor responses organized by division. Share individual responses by sending the response page URL. Email ahodges@thekey.com with any issues or questions. View My Dashboard Division Business Unit Field Responsedate Link to Response Main Score Canada Toronto 5/18/22 7:37 AM Go to Response 2 Reason for CG NPS Score Lack of consistency in the office .their is always a change new # never sure who to contact ,never get a respond back asap.when u need the hours or place u need u don't get it.they give u diffrent hours then u wanted and farther places u can't take .wanting an 8 hour shift a day and getting less Canada Toronto 5/23/22 1:07 PM Go to Response 1 Reason for CG NPS Score No enough shifts. Canada Toronto 5/23/22 8:43 AM Go to Response 6 Reason for CG NPS Score Lack of benefits. Canada Toronto 5/19/22 7:10 AM Go to Response 6 Canada Toronto 5/20/22 8:24 AM Go to Response 6 Reason for CG NPS Score Low income. Central Nebraska 5/20/22 6:48 PM Go to Response 2 Reason for CG NPS Score Not properly trained for clients. Not having a regular schedule Central San Antonio 5/21/22 8:04 AM Go to Response 5 Reason for CG NPS Score Maybe you have an easier time if you=E2=80=99re Hispanic. I=E2=80=99m going= to the FBI and report the malicious derailing. My crime is I=E2=80=99m born white. My boss= , GOD love her really , there=E2=80=99s a seat in heaven for her working so dilig= ently trying to keep her office functioning properly and trying her best to provide lucrative scheduling. What=E2=80=99s going on is far beyond her rea= lm of capability. I trust she=E2=80=99ll be like me and always aim for excellence= . I=E2=80=99m fighting to overcome hardships and the anger I don=E2=80=99t dare unleash? = The sabotaged assignments really need looking into by authorities and at the same time those fellow employed need to understand it=E2=80=99s not fun nor= funny to put anyone through the torment a... Central Houston 5/18/22 5:51 AM Go to Response 2 Reason for CG NPS Score The important thing is to do my best to my clients. Central Houston 5/19/22 7:12 AM Go to Response 5 Reason for CG NPS Score Because you people pay is low. Central Nebraska 5/22/22 10:07 AM Go to Response 6 Central Houston 5/24/22 10:37 AM Go to Response 0 Reason for CG NPS Score The pay is horrible: no bonuses or raises, office staff are very unprofessional: will not return call, texts, emails, nor voicemails. N California Los Gatos 5/20/22 4:12 PM Go to Response 1 Reason for CG NPS Score The office staff is very unorganized.