--0000000000004f51c80611ec2afa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Okay Thank you we will get on it then Sharon Sharon, Speirs Canadian Staffing Manager 778 279 3634 TheKey.ca [image: TheKey] On Wed, Feb 21, 2024 at 2:49=E2=80=AFPM Roxana Cruz wrote: > I have been informed that ClearCare had an issue calculating this holiday > - So unfortunately, this will need to adjusted manually for each shift to > pay and bill at 1.5x. > > > > On Wed, 21 Feb at 5:40 PM , SharonSpeirs > wrote: > Previously we simply put in the holiday and it automatically did it so no= t > sure whi it was taken out? > It is family day . > That is a ton of work to do each shift is that the only way now as the > holiday is over? > > > Sharon, Speirs > > Canadian Staffing Manager > > 778 279 3634 > > TheKey.ca > > [image: TheKey] > > > > > > > > On Wed, Feb 21, 2024 at 2:37=E2=80=AFPM Roxana Cruz clearcaresupport@homecareassistance.com> wrote: > >> Hi SharonSpeirs, >> >> This can be done by the local office - each shift will need to opened an= d >> marked as a Holiday. >> >> We can add the holiday in order for it to be an option to bill and pay, >> should it be "BC Day"? >> >> >> >> >> Thanks, >> >> >> >> >> On Wed, 21 Feb at 4:31 PM , SharonSpeirs >> wrote: >> Hi there >> This past Monda Feb 19 th was a holiday in Vancouver Bc so needed to be >> out as a stat for family day in clear care. >> Can you do that for us? We need to ensure caregivers are paid 1.5 and >> clients are billed 1.5 >> Thanks so much >> Sharon >> >> >> Sharon, Speirs >> >> Canadian Staffing Manager >> >> 778 279 3634 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> >> >> 675011:611100 > --0000000000004f51c80611ec2afa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Okay Thank you we will get on it t= hen Sharon=C2=A0 = Sharon, Speirs Canadian Staffing Manager 778 279 3634 TheKey.ca =C2=A0=C2=A0 <